Olga
Easy reliable,quick delivery.
Easy reliable,quick delivery.

Welcome to Meowant! Smart pet products designed to make life easier for you and happier for your cats. Visit our Website Shop Best Seller Contact Us
Meowant (meowant.com) has 4,734 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Olga
Easy reliable,quick delivery.
Thomas
Everything was working just fine with the wifi and app at first. The next day the device is no longer showing up and I cannot re-program it. I've deleted the app and reinstalled it and tried to add the device again but it keeps failing. Update! Everything is working fine now. It obviously was a disruption in the app service.
Response from MeowantOct 23, 2025
Thank you for your feedback. We’re sorry to hear about the connectivity issues you experienced with the device and app. There was an unexpected app disruption during that period which caused connection problems for some users. However, the issue has been resolved within a day, and the app should now be functioning properly. If you continue to experience difficulties, please feel free to reach out to our customer service team for further assistance. We appreciate your patience and understanding.
Kelly
Respond 2 emails
Response from MeowantOct 13, 2025
Hi, thank you for your feedback. We reviewed our records and found that we only received one email from you, to which we responded promptly. Additionally, every message you sent through our shop chat was replied to as well. If there is any confusion or if we missed any of your messages, please feel free to let us know, and we’ll be more than happy to assist you further.
Cheryl
I placed an order for the SC-01 model and after trying it decided I would most definitely be sending it back! It just wasn’t safe! When I pressed the child lock button it would still rotate, I would go to empty the litter box or waste bin and it would start rotating while the lid was open, and if that wasn’t enough the most disturbing thing was it started rotating with my cat inside! I reached out by email to customer service stating that my cat was terrified and not using it anymore and that the safety mechanisms were clearly not working. ( I did explain in my email to them what all had happened) they responded and asked if I would please try it again! I was surprised they’d ask me that and responded back and said no I want to return it! Then they said I would need to cover shipping because it wasn’t defective! What!? I replied you’re kidding how is it not defective when it’s not working? That’s when they responded asking if I could send a video with it moving while my cat was inside!! What!? Are you kidding me, like did I seriously just read this! As u can imagine I was shocked, angry, hurt, how could you ask me to do that? What kind of company what kind of person would ask that!? Don’t you know how dangerous that is!? Of course I responded saying absolutely not! And that I shouldn’t have to pay to ship it back and I can’t believe you’d ask me to make a video of my cat inside there with it moving that’s clearly not safe and unprofessional. Disappointed doesn’t begin to describe how I feel about them and I absolutely Do Not recommend ordering from them at all. I don’t know what I’m going to do but hopefully I can worn others!!
Response from MeowantOct 13, 2025
Dear customer, we’re really sorry for the frustration and concern this situation has caused. Our intention was never to put your cat at risk. When we asked for a video, we suggested using an object over 1.5kg to simulate the weight of a cat, not an actual animal. We understand how this request could have been upsetting and apologize for any confusion.
Rachel S.
I ordered a litter box from Meowant about a week ago. FIRST off the litter box is poorly put together and the instructions are AWFUL. The customer service is NON EXISTENT. They do not respond to you and they hide behind emails. I will NOT get another litter box from them, and I am filing complaints with the Attorney General's office for our state, and the BBB.
Response from MeowantOct 10, 2025
Thank you for your feedback. We’re very sorry to hear about your negative experience with our litter box and customer service. This is certainly not the level of quality or support we aim to provide. We understand how frustrating poor assembly and unclear instructions can be, and we sincerely apologize for any inconvenience caused. We take your concerns seriously and would like to help resolve the issues you’ve encountered. We didn't receive email from you before. However, we have reached out to you by email. Please kindly check it and get back to us.
Tonie
I love the box and the cats are using it which is a surprise to me!!(they are very picky) My only issue is that it puts not only the cats potty excrement but also a lot of litter into the disposal box. ( I have it below the fill mark ) Also it won’t stay connected to my WiFi. I have tried all the trouble shooting but it still isn’t working.
Sharon
Works well no problem cats started using it right away
Kathy
Nicely packaged. Nice book. Quiet running.