Lorraine
Finally
Finally, a litter box that my cat my 20 lb cat fits in and doesn’t get litter all over the floor. The app is real easy to use and was a breeze to setup. The litter box is quiet when it cleans. Wish I had found this sooner.

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Meowant (meowant.com) has 4,734 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Lorraine
Finally, a litter box that my cat my 20 lb cat fits in and doesn’t get litter all over the floor. The app is real easy to use and was a breeze to setup. The litter box is quiet when it cleans. Wish I had found this sooner.
Joel
This product does not function as advertised. It consistently leaves behind large amounts of clumped litter stuck to the sides and grate, even after following all recommended setup steps, adjusting litter levels, and extending the post-use wait time to allow for drying. Despite these adjustments, the unit still requires frequent manual maintenance and cleaning far beyond what is presented in the promotional materials. Additionally, the product’s rotation mechanism actually worsens odor control — it stirs the contents in a way that amplifies the smell of feces and urine rather than containing it. While I understand no automatic litter box is perfect, the reality of this product’s performance is nowhere near the claims made in Meowant’s marketing materials. Following Meowant’s own return policy, I submitted a return request well within 30 days of purchase. After weeks of unproductive email exchanges, I was offered a mere $40 refund to “keep the item,” instead of being allowed to return it for a full refund. When I attempted to proceed with the return, I discovered it would cost a minimum of $216 to ship back — nearly the cost of the product itself. According to Meowant’s policy, they claim the buyer must cover return shipping unless the product is “not functioning as designed.” Given that this unit clearly fails to operate as described, their attempt to shift responsibility and costs onto the customer is unacceptable and potentially in violation of consumer protection laws. To make matters worse, the company’s policy allows Meowant’s own internal “quality control” to determine whether a refund will be approved — meaning the entire process is self-serving and non-transparent. After reviewing similar complaints from other customers describing identical issues — both with the product’s functionality and Meowant’s handling of returns — I am now considering legal action. Others who feel they have been similarly misled or financially harmed may wish to explore collective legal remedies such as a class action. In summary: ⦁ Inferior and misleading product performance ⦁ Uncooperative and evasive customer service ⦁ Ambiguous and selectively enforced return policy ⦁ Borderline deceptive business practices related to return costs I strongly advise potential buyers to avoid both this product and this company. Based on my experience, engaging with Meowant will likely result in financial loss and unnecessary frustration.
Response from MeowantOct 13, 2025
Dear customer, thank you for your feedback. We are truly sorry to hear that your experience with our product did not meet expectations. We understand how frustrating it can be when a product doesn’t work as anticipated, especially when it comes to something as important as your cat's well-being. We want to clarify that our return policy is publicly available on our website for transparency, and the return shipping costs are not charged by us, but directly by the carrier based on the return address. The shipping cost can vary depending on the location, and we encourage customers to check with the carrier for specific rates. Regarding the product’s performance, we understand that each cat’s behavior and preferences may affect how the product functions. While we strive to design a product that works well for a wide range of cats, there may be variations in performance depending on individual usage. We are always looking to improve our products and service, and we take customer feedback seriously. If you’d like further assistance with your situation, please feel free to reach out to us directly, and we’d be happy to continue working with you to find a satisfactory solution.
Michelle S.
My cats adjusted to this quickly. It’s easy to set up and maintain. I just bought my second one. My daughter bought one from the big delivery place A. Cats choose this over that every time. They refuse to use that one. Thank you Meowant for this great product. I have been recommending it to my friends for sure.
Susan
This litter box is so easy to set up and to connect to my phone. I have two of them and they both work great. Both my kitties used it as soon as I got it set up. So no problems with the litter box at all.
Jess
It was very helpful and quick?
Ronda
We are very happy we purchased the automatic litter for our 2 cats. It was easy to assemble and link to my phone.
Phillip
Good product speedy delivery.
Amber
Got it quickly. This is our 2nd one. Love it