MeowantReviews of meowant.com

Response from MeowantSep 21, 2026

Hi, I am truly sorry for the frustration this has caused, especially right after setting up your new unit. I completely understand how annoying it is to receive a "waste bin full" notification just minutes after installation. This is usually caused by the waste bin liner not being fully smoothed out, which can block the infrared sensor and trigger a false alert. We have already sent you an email with a short video showing exactly how to adjust the liner and clear the sensor — please check your inbox (and spam folder, just in case). If the notification still appears after following the steps in the video, please reply to that email with a photo or short clip of your waste bin setup, and we will help you troubleshoot further right away. Thank you for your patience, and I apologize again for the inconvenience.

Response from MeowantSep 20, 2026

Hi, I am truly sorry for the frustrating experience you have had with your litter box. I completely understand how upsetting it is to deal with waste ending up outside the unit, difficulty cleaning the crevices, and spills when removing the waste bin — this is certainly not the experience we want for our customers. We sincerely want to help you resolve these issues. Could you please contact our after-sales support team by email and provide a short video showing the problems you described? This will allow our technical team to better understand what is happening and offer a targeted solution, whether it's troubleshooting steps or another resolution. We truly appreciate you taking the time to share your feedback, and we are committed to making this right for you.