MeowantReviews of meowant.com

Response from MeowantNov 24, 2025

Dear Customer, we’re very sorry to hear about the trouble you’re experiencing with your litterbox. This is certainly not the performance or convenience we want our customers to have, especially after making such an important purchase. The issue you described with clumps sticking to the screen and the waste drawer filling too quickly sounds incredibly frustrating, and we truly apologize for the inconvenience. This is not the experience we want to deliver. We have replied to your email, please check your email so we can move forward with the best solution for you. Thank you for bringing this to our attention, and again, we’re truly sorry that the product did not meet your expectations. We’re committed to making this right.

Response from MeowantNov 24, 2025

Dear customer, we are extremely sorry to hear about the condition in which your litterbox arrived. Receiving a product that appears used—and with someone else’s information inside—is absolutely unacceptable and far below our quality standards. Please accept our sincere apologies for this experience. We have already reached out to you by email to address this issue directly and to offer a proper resolution. Even if you decided to clean the unit and continue using it, we still want to make this right for you. Please kindly check your inbox (and spam folder just in case). If you did not receive our message, feel free to contact us again, and we will assist you immediately. Thank you for bringing this to our attention, and again, we are truly sorry for the inconvenience caused.

Response from MeowantNov 24, 2025

Hi, we’re extremely sorry for the shock and frustration this has caused, receiving a used unit is completely unacceptable. Please rest assured that we have already replied to your email, and our team is actively working with you to resolve this as quickly as possible. Thank you for your patience, and we will make sure this is taken care of for you.