PATRICIA M.
Update - Great customer service.
Update! - Meowant responded to my complaint right away and shipped me a brand new Meowant. I received it 7 days after my complaint! I have set up my Meowant and it works perfectly. I have 2 cats. One used it within a couple of hours, the other is still hesitant to do more than look inside. I connected the app and it works perfectly. I received my Meowant today broken and used! The box had been previously opened and retaped. As I was taking the unit out I saw broken pieces in the bottom of the box. I turned the base upside down and found a very large chunk broken out of it. Then I looked in the tumbler and see feces from previous cats!! OMG! No one is responding to my emails or "chat" on their website.
Response from MeowantNov 19, 2025
Hi, we’re extremely sorry for the shock and frustration this has caused, receiving a used and damaged unit is completely unacceptable. Please rest assured that we have already replied to your messages and emails, and our team is actively working with you to resolve this as quickly as possible. Thank you for your patience, and we will make sure this is taken care of for you.




