MeowantReviews of meowant.com

Response from MeowantSep 26, 2026

Hi there, We’re genuinely sorry for this terrible experience. It should never have happened that a used returned unit was shipped to you by mistake. We completely understand how upsetting this is. We have shared two resolution proposals with you over email and hope one of them can satisfactorily resolve your issue. Please check your email inbox. If you have any concerns or questions, please reach out to us directly.

Response from MeowantSep 26, 2026

Hi, we are very sorry for the delay and the frustration this has brought you. This product has limited stock and we ship orders in the sequence they are placed. We have just checked and your order was delivered on September 25th. We have emailed you the tracking information and proof of delivery. Please reply to our email if you have any questions. Thank you for your patience.

Response from MeowantSep 24, 2026

Hi, I sincerely apologize for the confusion and frustration you experienced with our shipping and tracking updates. To clarify, we previously sent you an email with the tracking number for the litter bags, and informed you that the deodorizer blocks were temporarily out of stock and would be shipped separately once available, with a separate tracking number provided. Both shipments were correctly matched to their respective items. We have just resent you both tracking numbers for your reference: The litter bags were delivered on September 19. The deodorizer blocks were delivered on September 22. If you have any further questions or concerns, please feel free to reply directly to our email, and we will be happy to assist you. Thank you for your patience, and I apologize again for any inconvenience caused.