MeowantReviews of meowant.com

Scam dont purchase anything from this company

We have two Meowant SC10's and a One Is All automatic litter box for three kitties. The SC10's were very reasonably priced and shipped quickly; super easy set up made the transaction even better! My only "grumble" is that it takes a few attempts to get the bag to fit well in the basin so that it doesn't block the sensors.

I purchased the Meowant SC09 directly from Meowant in September. Unfortunately, the product has not worked as I reasonably expected. When my cats urinate, wet clumps can stick to the inside/top of the rotating drum instead of being removed into the waste bin. This defeats one of the main reasons I purchased a self-cleaning litter box and creates exactly the odor problem I was trying to avoid. I contacted Meowant within the return period and have gone back and forth repeatedly with customer service. Instead of resolving the issue, I keep receiving similar responses telling me that this is related to “how the product is being used” and therefore I must pay return shipping. What is especially frustrating is that I am using functionality provided by the product itself. The SC09 manual allows the automatic cleaning delay to be adjusted, including a 1-minute setting. I purchased a self-cleaning litter box because I want waste removed promptly, not sitting in the litter box producing odor. I am not simply changing my mind about the purchase. I am reporting a performance problem with the product. Yet Meowant is classifying it as a non-quality return and requiring me to pay what could be around $100 or more to ship this large machine back. After numerous emails, I feel like I am talking in circles rather than having someone actually evaluate the problem and take ownership of it. I am asking for something very simple: escalate my case to a supervisor and provide a prepaid return label so I can return the product for a full refund. I will gladly update this review if Meowant resolves the issue fairly.

So easy to set up. This is the second Meowant automatic litterbox I have purchased. I went with the large open top because my oldest cat would not get in the SC02. I probably should have gone with one of the smaller open tops, as my cats are all 8-11 pounds. So far Lucy is still unsure of it, but my other 2 cats, use both. I probably should have gone with one of the smaller open tops, as my cats are all 8-11 pounds and this one is huge. I had to get a step for it. I just wish this one used the same app the other one does & had the weight sensors. There is no odor issue and the waste bin is large. Overall I am very happy with this huge automatic litterbox. I'm hoping Lucy will start using it soon.

I'm a busy mom of 2 senior cats. Their old liter boxes were nothing short of disgusting and I was tired of scooping. I ordered the MW-SC10 and everyone loves it. With a step stool, my large, 16 year old, vision impaired cat uses it without issue as well as our 15 year old female that's afraid of everything. It's also cut down on smells, liter use and mess. Overall 10/10

The customer service was fantastic!! I did made a mistake with an order and they were fantastic at dealing with the problem. Nice that companies still that treat their customers with number one priority.

We have thirteen cats and run four meowant automatic litterboxes. We have six that are special needs/elderly. We had a few really rough weeks not only emotionally but financially. During that time, one of my boxes the silicone liner had ripped and the boys were picking at it. I emailed customer service and had a marvelous experience. They warrantied my ball and sent it immediately. With this crowd is not pretty. They like the low entry but they have to turn around dig to China and turn around and the front half hanging out. Then they run when their done leaving the box to do their work. 😂😂😂 I did say, they're special needs!! And very very spoiled. We'll be adding more to the house when things settle down.

I had submitted a pre-order and the company kept me informed and followed through. I've since received my order and so far am pleased.