customer
This is our second meant machine…
This is our second meant machine purchase. We have 3 cats. We gave away our liter robot after purchasing one of these,

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Meowant (meowant.com) has 4,734 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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customer
This is our second meant machine purchase. We have 3 cats. We gave away our liter robot after purchasing one of these,
Heather
My box is broken. Plastic pieces falling out from everywhere. Back door is broken off. Only have 1 litter deoderizer instead of 3. Won't turn. Just keeps clicking. Buyer be aware!! Not a good purchase!!!
Response from MeowantJan 19, 2026
We’re very sorry to hear about your experience and sincerely apologize for the frustration this has caused. Regarding the deodorizer, we would like to clarify that the product is designed to include one deodorizer, as stated on our website and product description, rather than three. As for the reported damage and operational issue, our support team has already reached out to you via email to assist with this matter. We are committed to helping resolve any product-related problems and will work with you to find an appropriate solution. Please kindly check your inbox (and spam folder) for our message, and feel free to reply directly so we can continue assisting you. Thank you for bringing this to our attention.
Elma M.
Not received yet
Response from MeowantJan 19, 2026
Thank you for your message, and we apologize for the concern this has caused. Your order has already been shipped. At the moment, the tracking information has not yet been updated in the system, which can occasionally happen while the carrier is processing the shipment. We have already contacted the carrier to verify the status and will follow up with you as soon as we receive an update. Thank you for your patience, and please rest assured that we are actively monitoring this for you.
Jennifer
I don’t have the product or a response on the tracking that’s says that the item has not Ben received by carrier.
Response from MeowantJan 19, 2026
Thank you for your message, and we apologize for the concern this has caused. Your order has already been shipped. At the moment, the tracking information has not yet been updated in the system, which can occasionally happen while the carrier is processing the shipment. We have already contacted the carrier to verify the status and will follow up with you as soon as we receive an update. Thank you for your patience, and please rest assured that we are actively monitoring this for you.
Melanie
UPDATE: This thing is amazing!! My first self cleaning box and I love it! Cheeto was hesitant but now he is good! Highly recommend!!! I have gotten it programmed! It took completely deleting the app and starting all over! Now it works perfectly! I love No cat poop odor and it’s constantly clean! I am having trouble programming and using the App! Otherwise its great
Alyssa
I received the litterbox fairly quickly, but it did arrive damaged. That night, I emailed customer service to request a replacement and was directed to another email address, which got me an automated message that they were a bit backed up due to the holidays. After a week with no additional response, I also reached out via Facebook before discovering the chat on their website. Someone finally responded on chat after two days to ask for photos, which I attached. After another two days, I have yet to hear anything back. Super disappointing and I wish I had listened to other reviews.
Response from MeowantJan 19, 2026
Thank you for sharing your experience, and we sincerely apologize for the delayed responses and the frustration this caused. Due to a high volume of inquiries, our response time was slower than usual, and we truly regret the inconvenience this created. Please rest assured that we are committed to resolving every customer issue. We’re glad to confirm that a replacement unit has already been sent to you, and according to the delivery record, the replacement package has been successfully delivered. We hope this resolves the issue and that the product now meets your expectations. Thank you for your patience, and we appreciate your feedback as it helps us improve our service. If you need any further assistance, please don’t hesitate to contact us again.
Shannon
I purchased this item it still hasn’t shipped and customer service won’t respond to my emails
Response from MeowantJan 19, 2026
Thank you for your message, and we apologize for the concern this has caused. However, we didn't receive any email fron you. Your order has already been shipped. At the moment, the tracking information has not yet been updated in the system, which can occasionally happen while the carrier is processing the shipment. We have already contacted the carrier to verify the status and will follow up with you as soon as we receive an update. Thank you for your patience, and please rest assured that we are actively monitoring this for you.
glenda
Received very quick. Easy to assemble. So far I love it. I’ve only had it for a week but so far so good!