Melissa
Got my package in just a few days but I…
Got my package in just a few days but I paid for the 3 pack of deodorizer and only got 1 in a pack :(

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Meowant (meowant.com) has 4,734 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Melissa
Got my package in just a few days but I paid for the 3 pack of deodorizer and only got 1 in a pack :(
A G.
Customer service was absolutely TERRIBLE when mine started to malfunction shortly after purchase. The trash bin door would not close securely enough and would make the drum get stuck and litter to spill absolutely everywhere when I would manually fix it. I cleaned everything very well and when it continued to happen I called in and sent an email for assistance. The box is under six months old at the time. They asked for pictures and a video of it having these issues. I complied with the request not once, not twice but three times, which were all recieved on their end and they did NOTHING at all to assist. By this point I been bragging about how well it worked and saved me so time and energy while being very sick. Again, bragging in a way that a TikTok creator with over a million followers also got one (gifted by meowant) and helped them sell an additional ridiculous amount of litter robots from them. This is your warning to not count on them to back their product. And just like that I basically tossed out hundreds of dollars for the box, bags, deodorants made for this specific robot along with countless other items. Think carefully about spending that money.
Response from MeowantFeb 15, 2026
We’re sorry to hear you were disappointed with your experience.After providing troubleshooting steps for your unit over a year ago, we did not receive any further follow-up emails from you, so we understood the issue had been resolved. We always aim to offer reliable support and appreciate you sharing your feedback.
Mark
I'm completely satisfied with your products that I purchased from you.
Laura
I do really LOVE our new automatic cleaning box. Our youngest cat has adapted well to it, we're still working on our older one.... but she is quite intrigued so hopefully she'll adapt as well
Erica
Great, just having for one day but looks easy to manage
Holiday S.
Only half the order arrived and it did take several days for someone to respond to my request for the other half of the order but it did finally arrive. They did follow up, albeit slowly and the items arrived so I've edited this to demonstrate the items did come and were as advertised.
Response from MeowantFeb 15, 2026
Hi there, We’re very sorry for the disappointment and frustration this has caused you. We can confirm we have already replied to your email regarding your order. Your order was shipped in two separate packages. After checking, we see the second package was delivered and signed for on February 13. If you still haven’t received it or need further help, please let us know and we’ll assist you right away.Thank you for your patience.
Geoffrey W.
Not the best communications, but they did respond when I emailed asking status. Litter box arrived quicker than expected!
April
Meowant made right what I had been shorted. This time they double bagged the product so it all made it to my mailbox. Thank you customer service great job!