MeowantReviews of meowant.com

Response from MeowantFeb 15, 2026

Hi, thank you for your feedback, and we truly appreciate your honesty. We’re very sorry to hear about the confusion regarding the door latch part. We understand how frustrating it can be to order something and then realize it won’t solve the issue you’re experiencing. Regarding your previous inquiry about purchasing just the door latch, we sincerely apologize if you did not receive a response — that is not the experience we want any of our customers to have. Please don’t worry. We have just sent you an email so we can look into your order details right away. We’ll be happy to help you with a cancellation or refund and make sure you get the correct solution for your robot. Your satisfaction is very important to us, and we will do our best to resolve this quickly for you.

Response from MeowantFeb 11, 2026

We’re sorry to hear about your experience and understand your concern. After checking the tracking information, the package was returned to us due to an incorrect/incomplete address and because it was not picked up within the carrier’s holding timeframe. Unfortunately, when this happens, the carrier automatically sends the parcel back to the sender. We have reached out to you via email to help resolve this as quickly as possible. Please check your inbox (and spam/junk folder just in case) so we can confirm the correct address and arrange the next steps for you. Thank you for your patience and understanding.

Response from MeowantFeb 11, 2026

Dear Customer, we’re sorry to hear about your concerns and would like to clarify the situation. Please rest assured that we are a legitimate and fully operating company. We have checked your order and can confirm that it was delivered on February 10th. The tracking information and proof of delivery were sent to you via email. It’s possible that our previous reply may have gone to your spam or junk folder, so we kindly recommend checking there as well. If you’re still unable to locate the information, please feel free to contact us again directly, and we will gladly resend the tracking details and delivery confirmation. We are always here to help and are committed to ensuring every customer receives their order successfully.