MeowantReviews of meowant.com

Response from MeowantJun 25, 2026

Hi, we sincerely apologize for the frustration and inconvenience this has caused, especially when you're traveling and want peace of mind about your cat. We completely understand how important it is to stay connected to your pet's routine. While we currently handle support via email to ensure every concern is documented and resolved accurately, please know that our team is always here to help. If you encounter any issues with the litter box or have questions about the setup, feel free to reach out to us at any time through email, and we’ll do our best to assist you promptly. Thank you for your feedback, and we truly appreciate your patience.

Response from MeowantJun 24, 2026

Hi, we sincerely apologize for the delay and any frustration this may have caused. We want to assure you that we are here to help. We previously updated your shipping address as requested. However, while processing your order, we noticed that the wrong type of garbage bags were selected. We reached out to you via email to verify if you would like us to modify the order to the correct bags that are specifically designed for your litter box, but we haven't received a reply from you yet. This is why your order is currently on hold. Please check your inbox (and spam/junk folder, just in case) for our previous email and reply to us at your earliest convenience so we can proceed with your order immediately. Thank you for your understanding, and we look forward to hearing from you.