C. P.
Excellent service
Excellent service! Kristin was extremely helpful with selecting a model which could ship earlier than one I chose. Both were comparable with the features we needed. Friendly, professional, fast!

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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C. P.
Excellent service! Kristin was extremely helpful with selecting a model which could ship earlier than one I chose. Both were comparable with the features we needed. Friendly, professional, fast!
customer
Lynnette was very helpful as she struggled with the new system and I ended up getting a much nicer set of wheels and it should arrive next week. I couldn’t be happier
Donna R.
This is my second e-trike purchase from Med-Mart. I love my current trike and look forward to my husband riding with me. The customer service was great and I truly love my trike. Look forward to enjoying the new one as much!
customer
Ashley was extremely friendly and knowledgeable. What a pleasure doing business with her. I am so excited to get my scooter. I just gave up my car last month because of medical issues and it’s going to be nice to be back on the road again feeling safe.
Lou T.
Helpful and knowledgeable representarive about the product.
Elizabeth M.
I didn’t get my scooter yet but the phone conversation and order went very nicely
Ellen R.
very patient female salesperson. Hope the scooter gets to Harmony before i get there on May 5. Thanks, Ellen Rowan
George P.
I needed to return a EW46 scooter due to it being to large for what was needed .I contacted EWHEELS and MEDMART within 4 days of receipt and they both refused to honor thier return policy stated on thier website . Do NOT buy from these companies .I bought the scooter from MedMart ,that's who i did business with and you won't honor your warranty either .Your email to me laid out the cost to return scooter and we all agreed then the next day you said you wouldn't honor that agreement either .
Response from Med MartApr 25, 2022
Hi there, We appreciate your review and tried our best to advocate for you however one of the main requirements is that you have original packaging to return in which this order shows there was none of to send it back. EWheels won't budge from that policy no matter how hard we try. We have tried to help you in any way we could and even were ready to make exceptions on fees if we could get them to accept. Please don't hesitate to reach out to us if needed for any further explanation and we appreciate your business. Edit; Our policy states original packaging is required for return. Fees are assessed on eligible returns in which yours was not. Our policy and EWheels policy is original packaging is a must. I understand you're frustrated but again, please understand we did everything we could to try and get this resolved for you.