Danny R.
I bought a 2700 dollar chair and didn't get what was pictured
I bought a 2700 dollar chair. The image showed leather. No mention of cloth on the mobile site. I called because I noticed there was cloth on another website and decided to investigate. I ordered on Saturday and emailed an hour or so later. I got no response and it is no Thursday Monday I called and they said it was already shipped. Normally I would be ecstatic. I asked to speak to a manager to see what my options are. I didn't get a call back at all. They still haven't answered my email and I have a cloth chair. I regret my purchase and wish I had done so somewhere else.
Response from Med MartApr 25, 2022
Thank you for your feedback. The website photo of this chair is a photo of the brisa fabric. You ordered hazelnut, which is a different fabric. The photo changes when the fabric dropdown changes. I am sorry there was confusion on this when you checked out. If you are interested in exchanging this product, please email us at [email protected] and we can discuss return eligibility. Thank you, MedMart Team


