Med MartReviews of medmartonline.com

Response from Med MartMar 5, 2026

Hi Elizabeth, Thank you for your kind review! We're so glad to hear that our team member was able to help ensure the medical bed would make things easier and more comfortable for your family member. Finding the right setup to make getting in and out of bed safer and less of a struggle is so important. We truly appreciate your support in Med Mart. Thanks, Team Med Mart

Response from Med MartMar 5, 2026

Hi Betty, Thank you for sharing this thoughtful feedback! We’re so glad we could help find a solution that worked better for your aunt and get her a chair much sooner. Our team always tries to do whatever we can to make sure customers get the comfort and support they need as quickly as possible. We hope she enjoys her new lift chair, and we truly appreciate you choosing Med Mart! Thanks, Team Med Mart

Response from Med MartMar 5, 2026

Hi there- I reviewed this order and reviewed the calls. It looks like this order was placed privately on our site with incorrect shipping information. Someone called us regarding the wrong shipping details entered and my cs staff informed that it already shipped and we'll do what we can to get the address reconsigned to the correct address. Errors happen, we're all human and don't fault you for that! We're doing what we can as always and pleasure to help with anything additionally if we can. Thanks!

Response from Med MartMar 5, 2026

Hi Belinda, Thank you for the kind words! We’re so glad to hear that Kristen was able to clearly explain the pricing and what was included with your scooter purchase. Providing helpful, straightforward guidance is something our team takes pride in, and we’re happy she made the process smooth for you. We’ll be sure to pass along your kudos to her. Thank you for choosing Med Mart! Best, Team Med Mart

Response from Med MartMar 5, 2026

Hi William, Thank you for the excellent review! We are so happy to hear that you received such great customer service and that all of your questions were answered as soon as you called. This is the exact experience we want to provide our customers with! Thanks, Team Med Mart

Response from Med MartMar 5, 2026

Hi David, Thank you for taking the time to leave a review! We are always here to support you and answer your questions. We understand how important getting your questions answered are and would never try and rush you through those. Thanks, Team Med Mart

Response from Med MartMar 5, 2026

Hi Dave, Thank you for bringing this to our attention. We're sorry that there's been a delay in the arrival of your new bed and that you haven't gotten your questions answered regarding that. This is not the level of service we want to provide and we hope we can make it right. Please reach out to us at [email protected] so that we can further look into your order. Thanks, Team Med Mart

Response from Med MartMar 5, 2026

Hi Philippe, Thank you for taking the time to provide your feedback. We are happy to hear that you and the service rep were able to work together and figure out what the issue was with the payment. These things happen and we're glad that we were able to assist! Thanks, Team Med Mart