Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Vincent B.
Fast service response.
Response from Med MartMar 5, 2026
Hi Vincent, Thank you for the 5-star review! It's great to hear that you received fast service from our team. We appreciate your business! Thanks, Team Med Mart
Julie G.
Darryl and customer service are always happy to help and offer great suggestions. Everyone was upbeat and fast. I have had to deal withany health supply companies but no one compares to them .they can do nothing to improve what they do .they have never made any kind of error!!!
Response from Med MartMar 5, 2026
Hi Julie, Thank you for your kind words! We're so glad to hear that Darryl and our customer service team have consistently provided helpful suggestions and a positive experience. It means a lot to know our team’s upbeat and attentive support has stood out compared to other health supply companies you’ve worked with. We truly appreciate your trust in us and look forward to continuing to serve you! Thanks, Team Med Mart
Michelle R.
This company is a joke. Their customer service is awful. The product I received it horrible it is been broken since the beginning and I was told to give it time to break in. I called back after 3 months to complain that it is worse and now I am being told that I can't return my chair because I have had it too long. Don't buy from them.
Response from Med MartApr 3, 2026
I am sorry to hear of your dissatisfaction with your purchase. We stand behind our products and would like to assist in a repair if that is what is needed.
Joanne A.
Sean Lorenz was very helpful and easy to work with. He answered any questions I had and didn't pressure me to purchase anything extra. If anyone needs help looking for equipment, I will recommend your company.
Response from Med MartMar 5, 2026
Hi Joanne, Thank you for sharing your experience! We're glad to hear that Sean provided helpful, pressure-free guidance and took the time to answer all your questions. We’ll be sure to pass along your kind words to him. We truly appreciate your recommendation and thank you for choosing Med Mart! Thanks, Team Med Mart
Valued Norton C.
You offered introductory 12% off coupon code. Tried to use it, was told it wasn't valid. After repeated attempts with code, talked to customer service and was told it doesn't apply to wheelchair ramps. The code didn't specify it was only good on certain items! Not at all impressed with that!
Response from Med MartMar 5, 2026
Hello, Thank you for taking the time to provide your feedback. We are sorry that you felt misled about the 12% off coupon when trying to purchase a wheel chair ramp. We understand how this would be frustrating after the initial excitement of the discount. Unfortunately, there are some items that are not eligible for discounts due to our relationship with the manufacturer. We take your feedback seriously and will make sure this is communicated moving forward. Thanks, Team Med Mart
Crystal N.
Simply Awesome
Response from Med MartMar 2, 2026
Hi Crystal, Thank you so much for your great review! We think you are awesome too and truly appreciate your support. Thanks, Team Med Mart
Mollie R.
Smooth order, shipment and product was just what was needed and ordered.
Response from Med MartMar 2, 2026
Hi Mollie, We appreciate you taking the time to leave a review about your order experience. We are so glad that you had a smooth ordering process and that the product was exactly what you were looking for. We hope it's providing you or your loved one with the comfort that's deserved. Thanks, Team Med Mart
Kimberly B.
Knowledgeable staff. Excellent customer service.
Response from Med MartMar 2, 2026
Hi Kimberly, Thank you for taking the time to leave a review about your experience. We are so glad that you received such great service from our team and were able to get all of your questions answered. We hope to work with you again in the future! Thanks, Team Med Mart
