Med MartReviews of medmartonline.com

Response from Med MartApr 3, 2025

We're so glad to hear that Stacy was able to assist you. We strive to provide excellent customer service, and we're happy that Stacy was able to meet your needs.

Response from Med MartApr 4, 2025

Thank you for taking the time to share your positive experience. We are thrilled to hear that you found our website easy to navigate and that our representative was helpful in assisting you with your purchase. We strive to provide our customers with a seamless and enjoyable shopping experience.

Response from Med MartApr 3, 2025

We understand your frustration. However we work through several national delivery companies and some areas are just more remote or have less availability. The only technician close enough to you was still several hours away and the additional charge is what their service costs us. We wanted to offer the option to have it shipped directly to you with the thought that maybe friends family or others in your church or community might be able to assist. In which case we also offered to refund the delivery and setup fee you paid originally. We are happy to work with you with either decision that works best for family and needs. At this time your order is on its way to your delivery and setup technician. Once received they will be calling you directly to schedule with you. Thank you for choosing us!

Response from Med MartApr 4, 2025

We're thrilled to hear about your positive experience! It's wonderful to know that you received the assistance you needed and that you were able to find the item you were looking for. We appreciate you taking the time to share your feedback.

Response from Med MartApr 2, 2025

I show this order is from November of last year. I don't see any messages or calls into our system regarding this issue. If you would like to send some images of the issue we will still attempt to get a replacement for you. With the time delay in getting this reported they may deny our attempts for a full replacement but we will always try to help in any way we can.

Response from Med MartApr 4, 2025

We're thrilled to hear about your positive experience! We strive to provide excellent customer service and appreciate your kind words about our team member's friendliness and expertise.

Response from Med MartApr 4, 2025

We appreciate your feedback and understand the importance of convenient delivery options. We're always looking for ways to improve our services and will consider your suggestion for after-hours customer support.

Response from Med MartApr 2, 2025

We are so happy to hear that Kristan was able to help you find the right pool lift for your son. We understand how important it is to have the right equipment for his therapy, and we're glad that we could be of assistance.