Lorna S.
Good customer service.
Good customer service.
Response from Med MartApr 4, 2025
Thank you for your positive feedback, we appreciate your business!

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Lorna S.
Good customer service.
Response from Med MartApr 4, 2025
Thank you for your positive feedback, we appreciate your business!
Betty J M.
Professional service by man Derail on line Very helpful Waiting for my order
Response from Med MartApr 2, 2025
We appreciate your kind words about Darrell's professionalism and helpfulness. We understand the anticipation of waiting for your order and will keep you updated on its progress.
James R.
Stacy was terrific. Well done.
Response from Med MartApr 1, 2025
We're so glad to hear you had a positive experience. We appreciate your kind words about Stacey. We will make sure to share this with her!
Patsy S.
Website very easy to navigate and order very easy to complete
Response from Med MartApr 4, 2025
Thank you for your kind words! We strive to make online shopping as convenient as possible for our customers.
Tony W.
Had to pay about $18 for a part, a locking caster, that failed within the 1 year warranty period. I was told that it would need to be repair part ?
Response from Med MartApr 4, 2025
Manufacturer's warranty does cover certain items, however, the locking caster is not one of those parts. I understand your dissatisfaction with the out of pocket cost, however, our team was able to provide prompt resolution for the needed part.
Deborah G.
The person who we talked to who sold us tge scooter. Very knowledgeable and patient
Response from Med MartApr 4, 2025
We appreciate you taking the time to share your positive experience. We're glad you found our team knowledgeable and helpful. We strive to provide excellent customer service and we're happy to hear that our team met your expectations.
Bruce B.
Had a great experience with Lynn in placing my order. Lynn was knowledgeable, and patient from start to finish. I received my scooter within a week and could not be happier. It is everything I hoped it would be. A great product. Thank you Med Mart.
Response from Med MartApr 4, 2025
We're thrilled to hear about your positive experience with Lynn! It's wonderful to know that she provided you with knowledgeable and patient service. We strive to provide excellent customer service, and we're glad you had a great experience.
Deborah B.
My meds were delivered very quickly, and all of them were there. I'm so glad I'm using this service now.