Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Patricia K.
Christine was wonderful! She patiently helped us get exactly what we needed to fit our needs. Her knowledge about the equipment we needed was very helpful in addition to her pleasant personality made this a great experience.
Response from Med MartApr 16, 2025
We are so happy to hear about your positive experience! We strive to provide excellent customer service and appreciate you taking the time to share your feedback.
Peggy C.
The gentleman I talked with was excellent… answering questions, directing me to the best options and making a difficult decision surprisingly easy. He was patient, kind and so very helpful.
Response from Med MartApr 16, 2025
We are so glad to hear that you had a positive experience! It is wonderful to know that our team member was able to provide you with the guidance and support you needed. We strive to provide exceptional customer service and we are proud to hear that our team member exceeded your expectations.
Leroy S.
Stacy the salesperson was very knowledgeable and phone friendly.
Response from Med MartApr 16, 2025
We're so glad to hear that you had a positive experience with Stacy. We appreciate your kind words and are happy to know that she was able to provide you with the information you needed.
C W.
Ordered an air mattress....opened it, never used it. Called to return it. The first line of your return policy says within 7 days. WAAAYYYY AT THE BOTTOM OF YOUR POLICY, it then says all bedding can't be returned. That should be stated right upfront....not many paragraphs down. Quadriplegic Veteran. Will warn PVA to not utilize your company. Ridiculous.
Response from Med MartApr 16, 2025
We understand your frustration with the return policy. We strive to be as transparent as possible and ask that customers acknowledge the policy prior to checkout. We appreciate your service and value your feedback.
Margaret O.
Kristen the sales representative was very helpful and patient.
Response from Med MartApr 16, 2025
We appreciate your kind words, it's wonderful to hear that you had a positive experience. We strive to ensure our customers receive the best possible service, and we're glad Kristen was able to assist you.
Glen D.
The worst customer service ever, I purchased a striker hospital bed on 3-8-25 , the website says shipped by 3-14-25 . I emailed several times about shipping dates and never once got a response. I called and was told it would be 14 days for delivery. Never once did I hear anything from them until I threatened to cancel order and now it was supposed to be delivered 4-1 and yet another delay . Stay as far from these people as possible, No communications and an attitude when I called
Response from Med MartApr 16, 2025
Thank you for the opportunity to look into your order. I see your item was received at the beginning of April. We hope the bed is a good fit for you and are satisfied with your purchase.
Laurie C.
Kristen was very helpful in helping me to order the correct anti-tippers needed for our fleet of Drive wheelchairs. She took away the doubt and guess work of trying to figure it out on my own. Thank you.
Response from Med MartApr 16, 2025
We are so glad to hear that Kristen was able to assist you in finding the right product. We strive to provide excellent customer service and are happy to hear that you had a positive experience.
JKuhlman23
Daryl was great looking at different beds and helping me come to the Conclusion of which bad I need.
Response from Med MartApr 4, 2025
We're thrilled to hear you had a positive experience! It's wonderful to know Darrell was able to assist you in finding the perfect bed. We strive to provide our customers with exceptional service and we're glad we were able to meet your needs.
