Douglas A.
Though the shipping company was not…
Though the shipping company was not very proficient. It delivered my equipment to the wrong address, but recovered it after I complained about not receiving the delivery and correctly redelivered it a week later. Your customer service was very helpful in assisting to quickly resolve the matter. So, yes I was a little disappointed, but overall very satisfied.
Response from Med MartApr 4, 2025
We understand your frustration with the shipping company's initial error. We appreciate you bringing this to our attention and are glad that our customer service team was able to assist you in resolving the issue promptly. We strive to provide a seamless experience for our customers and are committed to working with our shipping partners to ensure accurate deliveries. We value your feedback and will use it to improve our processes.