Medical GuardianReviews of medicalguardian.com

I would not recommend Medical Guardian for fall detection. My mom fell 3 times and the pendant didn't alert Medical Guardian any of the 3 times. When calling to cancel service given the most critical need we had was to ensure her falls were detected and assistance sent, the gentleman said maybe the fall wasn't hard enough.?. I'm not sure what that means as my mom's falls were from standing to hitting the floor without anything breaking her falls. He said then it might have been that she moved after she fell which signaled that she was OK. I asked if the detection only triggered if she was knocked out and he said, "or if she's unable to move at all". I said, "so she could be moaning on the floor unable to get up because she broke a bone and the pendant wouldn't go off?". He said, "that's the way the fall detection works... you need to be immobile and unable to move in order for the pendant to alert someone".

The instrument works great. The only thing that is a problem is the battery life is to short.

I have had no problems. Have had few times when was low on charging n appreciated being reminded to do so.

The device does what it is supposed to do.

I already responded to this survey. But I tell you again. I gave 5 stars because the representative sent a signal so I could find my device.

Staff are excellent, helpful, knowledgeable and professional. Device is simple to operate. All positive reviews for Medical Guardian.

The device is dependable and the human service is prompt and professional but also polite!

First visit very helpful. Second visit was not. Better working by myself