kathryn S.
I did not like that the man I spoke…
I did not like that the man I spoke with appeared to not be concerned with my device not being functional. It seemed as though he could do nothing because Verizon was having a problem. I said I never had this problem until my device was changed to Verizon and asked if he could change it back. There was no response to that. Every other interaction I’ve had with personnel has been excellent!
Response from Medical GuardianJun 12, 2026
Hi Kathryn. We're sorry for the experience you had with our team member. We'd like to help you resolve this issue. Please give our team a call and we'll be able to assist: 1-800-313-1191



