Medical GuardianReviews of medicalguardian.com

I'm sure that the device and service are fine, but when I went to cancel and request a refund for a year of no use following the death of my mother (grief is a lot, and I missed that we were paying for this service), I was told by the first person to sign the cancellation document. So I did. And then she transferred to the cancellation person, who told me that since I had signed the document/cease and desist I would not be considered for a refund. If the first person had told me to hold off on signing before talking to the next person, the outcome might have been different. The only upside is that we paid extra for the protection plan, so the devices that my dad disposed of following my mom's death was covered, and we avoided a $300+ fee.

Actually, I haven't had an opportunity to use it. We'll see once I do.

I accidentally set off the alarm on my watch without realizing it and since I had the ringer on my phone turned off I didn't know I had missed several followup calls from Guardian AND from my emergency back up contact!! I happened to go in the room where my phone was & saw lights flashing so picked it up. 911 was calling!! Since I didn't answer any phone calls an emergency crew had already been dispatched to my residence! I tried to cancel the dispatch but it was too late and they were already knocking on my door..complete with hatchet! I'm so sorry I caused all the trouble but it was very reassuring to know the whole chain of command really works! Thank You Medical Guardian!!

So far so good.

This is a good device.

Don't like the way is go off so easy for reason. One example, while grocery shopping, it call while I was reaching for produce. Many times it alert and I have no idea why.

Talking with them. Answered all my questions, that helped me understand the benefits of my plan. Thank you. The person helping was nice and explained what I needed. Getting back to me was fast.

the five stars rating says it all