Jane
Haven't had to use it yet but so far all is great.
Luckily, I have not had to use it yet but set up was well explained and easy instructions to follow.

Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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1,456 approved reviews, newest moderated first
Jane
Luckily, I have not had to use it yet but set up was well explained and easy instructions to follow.
Matt
I have the Classic Guardian and it's one of the best products I've used. Love my system and love Medical Guardian!
Ron S.
Haven't had to use it. So far, so good. Haven't had to use it. So far, so good.
Ed P.
Mr Avont Jones so far has provided me the customer service that is lacking in so many industries. I am looking forward to using this product in good health and on a minimum basis, Thank you, I will have no problem recommending this product to my friends
Mary Ellen P.
I'm not sure the pendant is even working and I don't know how to test it. I put it on the charge stand every night and remove it in the a.m. There is never a light or any indication that the pendant is live. I don't know how to verify that it is working.
Rita M. G.
Attempting to register the equipment from Medical Guardian, I called the tel. no. on the instructional bulletin. For several days, I called and left messages and no one returned the calls. I finally called the number given to me when I ordered the equipment. There I met with success, and it was quickly and efficiently done. I wear the necklace which I understood is waterproof. The flimsy hook holding the medallion caught on a wash cloth and fell apart. Three people tried to fix it to no avail. It is now being held together with a small chain, and I fear that will fall apart too.
Susan R.
Your service was recommended by other residents at an independent living facility in Missouri so I signed up for the service for my mother who has is prone to falling. She has had other services in the past however this was the simplest to sign up and every individual I have talked to on the phone has been very professional. Have not had to use the 'alert' yet but I am confident the service will continue to be top notch. Thank you !
Madeline
My 87 year old dad and 65 year old cousin who both have physical issues and can fall over at anytime live with us and we both work and travel so it is there for our peace of mind and their peace of mind.