Sally A.
New customer
Haven't had a reason to use it,no accident or anything..... but the one thing I really don't like are those horribly bright red and blue lights on it. What's the reason for them They light up the whole room..
Response from Medical GuardianDec 13, 2016
Hi Sally, Thanks for your feedback! In regards to your question about the lights on the Home Guardian base station, they are always lit up so you know that your system is working properly and that you will be able to receive help in an emergency. If at any point the red Emergency and blue Reset buttons are continuously flashing, however, this means that the base station is not connected to an electrical outlet or that power to the outlet has been lost. Should this ever happen, please call our Client Services Team at 1-800-313-1191 and they will be able to help you resolve the issue. We hope this answered your question, Sally, and we hope you have a great day!



