MatterportMatterport is the leading spatial data company focused on digitizing and indexing the built world. Our all-in-one 3D data platform enables anyone to turn a space into an accurate and immersive digital twin which can be used to design, build, operate, promote, and understand any space. Contact us to learn more: 1-888-993-8990.
Matterport (matterport.com) has 102 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent
Internet & Software · Los Angeles, California
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Internet & Software · San Francisco, California
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Internet & Software · San Francisco, California
Excellent
102 approved reviews, newest moderated first
Kevin M.
Overall, working with Matterport has been a great experience over the past several years. The entire account support team has been exceptional to work with and drive value into our business.
Response from MatterportNov 25, 2025
It's wonderful to know we've been hitting the mark for you! Knowing this is a huge encouragement for our team. Thank you for letting us know.
Rhys L.
The technology is amazing and the support has been great since we have implemented the camera within the business. Matterport are fast at responding to queries, they are happy to assist and answer any questions we need. They are also very friendly and professional. Thank you!
Response from MatterportNov 25, 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear that the technology and support have been making a positive impact on your business. Our team works hard to ensure quick responses and helpful assistance, so it’s great to know that’s been your experience. We truly appreciate your trust and look forward to continuing to support you!
Naomi B.
The team’s support has been outstanding — always quick to respond and flexible in arranging meetings that suit everyone. Dan and Irsyad go the extra mile by checking in regularly, making me feel truly valued as a customer. Exceptional service all around.
Response from MatterportNov 25, 2025
Hearing this makes our day! Thank you for sharing your positive experience.
Kristina K.
I work with Saba for the past 12 months. From very beginning, she demonstrated exceptional professionalism, deep product knowledge, and a genuine commitment to helping us succeed as her client. No matter how complex my queries were, she took the time to walk me through each step, ensuring I not only got the answers I needed but also understood the underlying process. Her responsiveness and dedication have made a significant difference in my experience with Matterport. Absolutely deserving of a full 5 stars.
Response from MatterportNov 21, 2025
Thank you so much for the 5-star review! We're thrilled to hear you enjoyed working with Saba. We appreciate your support and feedback.
Lee-William O.
As an Enterprise customer (Airline) we've adopted Matterport as a way capture our physical assets. We've been utilising the Matterport tools to develop training, improve stakeholder engagement and improve productivity. We've being using the technology for almost 3 years and keep expanding our relationship. The team we work with are fantastic.
Response from MatterportNov 21, 2025
Thank you for your review and for choosing Matterport as your all-in-one solution for business operations. We look forward to growing with you and supporting your efforts in the years ahead!
Dennis
I work with Saba, Marina and Stephenie on business matters. Communication is always excellent and my requests are dealt with promptly.
Response from MatterportNov 21, 2025
Thank you for your kind words - Saba, Marina, and Stephanie are valued members of the team and we're glad to hear that they were able to provide you with exceptional support!
Sebastian B.
Support staff been amazing in supporting what is a great product. Very happy with everything.
Response from MatterportNov 21, 2025
Thank you for taking the time to leave an excellent review and we're thrilled to hear that you've had a positive experience thus far. Our support team is always ready to help!
HK R.
My company, as a Enterprise User which user and space volume 5000 and 15000 , has been collaborated with Matterport for almost 5 years. Deeply appreciate to their leading technology and professional customer success services that help our real estate business doing great and seamless integration to the enterprise environment. 0% error so far.
Response from MatterportNov 21, 2025
Thank you for sharing this wonderful feedback and for being a valued Enterprise partner over the past five years. We truly appreciate your trust in Matterport and are delighted to hear that our technology and customer success team have supported your real estate operations so effectively. We look forward to supporting your success for many years to come!