Massage Chair HeavenBring the spa home to you, massage anytime you need it in the comfort of your own home. Unwind, de-stress and heal with our zero gravity chairs! Our goal is to make your experience as pleasant as possible. Free Shipping & No Sales Tax.
Massage Chair Heaven (massagechairheaven.com) has 337 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Excellent
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Excellent
337 approved reviews, newest moderated first
SK
Excellent customer service.
Response from Massage Chair HeavenMar 28, 2025
Hi! Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki Kairos. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime! Regards, The Massage Chair Heaven Team
Carmine
While I really don’t like writing a bad review, I was very upset with the issues previously noted. However, as soon as it got to the right people at Massage Chair Heaven, there follow-up was nothing short of excellent! Sophie in customer service was great and even the owner himself emailed me. Once they were aware of the issues, they stepped up and have things in motion to give us a new chair. I am happy to say we are quite satisfied and highly impressed how they turned a bad experience into a good one. They stuck to their word and showed why they are successful. I am happy to say after this experience I would have no hesitation buying from them again. Thank you Sophie and Yunior! You clearly showed how important customer service is to you!
Response from Massage Chair HeavenMar 20, 2025
Hi Carmine, Thank you for choosing Trustpilot to share your feedback regarding your recent purchase of the Human Touch Recliner. We appreciate your patience as we worked with Human Touch to ensure your concerns were addressed. Although we were not initially aware of the issue, once it was brought to our attention, we took prompt action to resolve it. Should you need any further assistance, please don’t hesitate to reach out to us at any time. Regards, Sophie @ Massage Chair Heaven
Retired in C.
Placing my order was easy. The chair arrived quickly and was well packaged. I ordered white glove delivery because I needed the chair up one flight of stairs. The two young men did a fantastic job navigating a U-shaped stairway. I had a question about chair operation and called Massage Chair Heaven. They were very pleasant and helpful.
Response from Massage Chair HeavenMar 28, 2025
Hi! Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Titan Rejuv. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime! Regards, The Massage Chair Heaven Team
ESH
Great experience
Response from Massage Chair HeavenMar 28, 2025
Hi! Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki Master. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime! Regards, The Massage Chair Heaven Team
Darrell C.
We love our massage chair so much!!! Don't know how we did with out it!!!
Response from Massage Chair HeavenMar 13, 2025
Hi Darrell! Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki Bravo Massage Chair. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime! Regards, The Massage Chair Heaven Team
Jayme
After researching chairs and not sure who to trust, I communicated with Sophie at Message Chair Heaven and she was super helpful helping me find an affordable chair that we could use with our special needs son. The chair arrived and I as the caregiver tried out all the options and I’m fairly certain I never want to get out of the chair. I know it will benefit our son and also his mama! Fujiryoki message chair is my new BFF!
Response from Massage Chair HeavenMar 2, 2025
Hi Jayme! Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Fujiiryoki Massage Chair. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime! Regards, Sophie @ Massage Chair Heaven
Salt and P.
I like the response that they have for each time of my request. They waived the white glove fee which i appreciated. i just have the massage chair for a few weeks and hopefully they will follow through to have that good service.
Response from Massage Chair HeavenFeb 24, 2025
Hi Sandy! Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Fujiiryoki Jp4000. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime! Regards, Sophie @ Massage Chair Heaven
Stine T.
Im walking on clouds. 8 days in and 12 hours of massage 🙄 i feel a little beat up, but in the best way. I have my own private masseuse, there is no way describe it, i just love it.
Response from Massage Chair HeavenMar 2, 2025
Hi Sandy! Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Dcore 2 Massage Chair. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime! Regards, Sophie @ Massage Chair Heaven