MaisonetteYour favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor
Maisonette (maisonette.com) has 636 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Melanie F.
Your service person was both kind and knowledgeable.
Response from MaisonetteAug 8, 2022
Hi Melanie, Thank you for taking the time to leave this review and being a part of the Maisonette family. ❤️ - Team Maisonette
Jillian T.
Very helpful. I had an issue with an item and the resolved it the same day I reached out. I was very satisfied with the solution, they made it easy for me. I would recommend and use again.
Response from MaisonetteAug 8, 2022
Hi Jillian, Thank you for taking the time to leave this review. We're so glad to hear our Customer Care team quickly resolved your issue. Thank you for being a part of the Maisonette family! - Team Maisonette ❤️
NML
4 stars for Maisonette website where your product details are lacking. Actually Maria deserves 5 stars for getting me the needed answers for each of my very specific questions. Thank you, Maria and Maisonette!
Response from MaisonetteAug 3, 2022
Hi, We appreciate you taking the time to provide this feedback. We're so glad to hear our Customer Care team was able to help answer your specific questions. We have also shared your feedback to improve our website experience. - Team Maisonette ❤️
Debbie
The swimsuits I ordered were very cute, but didn't fit. I sent them back and realized a couple months later that I never received a refund. I called Maisonette and the person I talked to was very nice and immediately found out that I had not received my refund. She sent me an email confirmation right away and I had my refund in 2 days. Customer service was awesome and I will definitely order from them again!
Response from MaisonetteAug 3, 2022
Hi Debbie, We appreciate you taking the time to provide this feedback. We're so glad to hear our Customer Care team quickly resolved your issue with your refund. - Team Maisonette ❤️
roxylexy
Had an issue with delivery. They took care of it within a matter of hours.
Response from MaisonetteAug 2, 2022
Hi, We appreciate you taking the time to provide this feedback. We're so glad to hear our Customer Care team quickly resolved your issue with delivery. - Team Maisonette ❤️
Marcie
Wonderful communication from the team!
Response from MaisonetteAug 2, 2022
Hi Marcie, We appreciate you taking the time to provide this feedback. We're so glad to hear you had a great experience with our Customer Care team. - Team Maisonette ❤️
Gerta
Thank you Maisonette for what was ultimately a great customer service experience. You went above and beyond t o help make my experience a pleasant one given my disappointment with a particular brand, upon purchasing from you.
Response from MaisonetteJul 29, 2022
Hi Gerta, We appreciate you taking the time to provide this feedback. We're so glad to hear our Customer Care team was able to able to make things right. - Team Maisonette ❤️
Danielle
I want to take the time to thank Reina, Kristine, Katherine, and anyone else that is on the Customer Concierge Team who has helped make this a very easy, smooth, and pleasant experience. Each of you have done an outstanding job in showing superb customer service. I look forward to receiving my replacement part so I can fully enjoy my beautiful dresser.
Response from MaisonetteJul 28, 2022
Hi there, Thank you for taking the time to provide this feedback. We're so glad to hear our Customer Care team was able to assist with your replacement parts. Thank you for being a part of the Maisonette Family! ❤️ - Team Maisonette
