MagicycleReviews of magicyclebike.com

We looked for the most economical and cost effective E-Bike we could find on the web. We did extensive research and the options and functionality and the capacity of the Battery on our MagiCycle was more that we could ask for. We purchased 2 MagiCycle Bikes (one for me and one for my Wife) and have ridden them non stop for the past 12 month .. with no problems and great customer service.. For the price and dependability I do not believe there is a better E-Bike out there with the options of the 2 E=bikes we purchased Thank you

E-bikes are large and heavy. Being only 5’7, many bikes are too big really. The Ocelot Pro takes care of that problem while exceeding the performance of the other bikes. Customer service is awesome. I got replies on Saturday’s and Sunday’s. Was not expecting that. All in all, I love the Ocelot Pro! Going to be buying 2 more.

The bike itself is great. I ordered the Magic cycle deer back in December 2023 for Christmas. It arrived pretty quick. It also came with a one wheel trailer that did not arrive until late February February. The trailer turned out to be a piece of junk the frame was deformed And was unusable. I have been corresponding via email with Magic cycle customer support and the problem still has not been settled. I give it one star because the bike seems to be great. Haven’t had a chance to put many miles on it. I would not order another product from Magic cycle due to poor Customer service.

I bought a 80-mile bike from you it has never left the garage, I need some help I've asked for this help before and have received none? it came with broken electrical connections? I would tell everybody not to purchase

The bike I give a solid 4 plus The customer Service Zero starts- it takes days for a response as the CS is in China. The Chinese misinterpret as english is not the first language. But it gets worse I don't ride hard as I'm now a sr citizen. I use to enjoy the outdoor, back roads quiet areas. The bike had a Brake System failure at approximately 100 miles. To my MagicCycle story Had a brake failure with less than 100 miles. Contacted CS told to take pics; also an audio. After 4 emails back/forth over 7 days I'm now told no warranty on brakes- i know this but it was a system failure not normal wear and tear. So buyer be ware. Nice bike but don't expect after market support to support both in Timeliness nor recognizing a System failure is outside of Warranty Exceptions

I bought a ebike for my husband for Christmas it came very quickly, and my husband hardly gets to ride it because everybody else in the family wants to try it and they all love it! He has even had it in the bush to his hunting blind.

Fast shipping, and a great quality product! I order 2 Magicycle Deer 20 inch bikes for my fiance and I. We can't stop riding them! So much fun, and very long battery life! Bikes arrived in less than a week

Im 73 years old did a lot of research, this ebike is all i need i go to the beach which is 10 miles from my house i have to go over a high bridge no problem and i take a cooler chair and a small umbrella has never le me down i do the beach 2 times a week for 3 month