Joseph N.
I dislike about the service and the people who don't appreciate.
I dislike about the service and the problem is that you provide the same product and I ask for econtroller that you sent the same product, so I need a free econtroller, so I try sent you a screenshot.
Response from MagicycleJul 21, 2026
Hi Joseph, Thank you for your feedback, and we sincerely apologize for any frustration you have experienced. We take all reviews seriously and would very much like to look into your case personally. However, we are unable to find the order number of your bike in our system. Could you please reply with your order number, or reach out to us directly at [email protected] with your order details so that we can assist you more effectively? We truly value you as a customer and hope to have the chance to make things right. Thanks for your cooperation and understanding. Sincerely, Magicycle support team