LoónaReviews of loona.app

SCAM, beware. I signed up for the free trial, and after I canceled via Google Play was charged 59USD. Do not give them access to your money... They will refuse to refund you. Even with evidence that you canceled. Do not sign up for the "free" trial, it's a trap.

For me, Loóna has been a life saver. I don’t use it every night. However, when I go through those periods of time when sleep just won’t come naturally, I no longer have to lie awake for hours on end. Loóna Often has me falling asleep halfway through the sleepscape - some in just 5-10 minutes. This is a fantastic app!

I would recommend this to anyone who has any trouble falling asleep or wanting to go to sleep. My husband loves watching tv, so I watch it with him but it makes it hard for me to want to go to sleep sometimes. This is the perfect bedtime transition in our digital age—it makes bedtime very enjoyable, helps me disengage from any negative mental landslides, and makes me smile.

Do not sign up for this app. I paid $14.99 for a two week trial and they immediately charged me this plus the $59.99 monthly fee this locking me in automatically to this regular withdrawal. When I sent an email to them to discuss this it bounced back. When I went on their website and asked to speak to customer service they would only proceed if I gave them my banking details and paid a fee. Such a disappointing approach to customer service. Try CALM app- customer service amazingly supportive and it offer a broader range of activities for a fraction of this price!

Once the free trial expired I cancelled as soon as I seen the charge and no refund - this is profiteering and as there are already people taking legal action I am going to join the crowd. They actually sent me an email saying there is no refund but here's some discount codes for members of your family. I stated I am not recommending them to anyone.

I used this app once during the trial period and unfortunately found it didn't suit my needs - perhaps this would appeal to a younger demographic (I'm 58 years old). I forgot to cancel but contacted customer service the SAME day the $80 CAD charge went through my account. I was told that there was no refund available for a "partially used period". I'm sure it was there in the fine print, but it's painful to be charged that amount with no recourse.

Customer support was great for refunding me the first payment going through when I asked for a refund and getting back to me quickly.

I love the stories, music, colors, and the new added breathing exercises. This app helped me get over my insomnia.