Lilienthal Berlin USASET YOUR STANDARD - Now is the time for new standards. We combine a multi-award-winning design with exclusive materials, a sustainable lifestyle, and quality you can feel on your wrist.
Lilienthal Berlin USA (lilienthal-berlin.com) has 85 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Jewelry & Watches · PITTSBURGH, Pennsylvania
Excellent
Jewelry & Watches · Lower Gwynedd, Pennsylvania
Excellent
Jewelry & Watches · Philadelphia, Pennsylvania
Excellent
Jewelry & Watches · Philadelphia, Pennsylvania
Excellent
85 approved reviews, newest moderated first
TJ C.
The watch is great! I really love the look and style of it. It's lightweight and fits well. It matches what was advertised. Shipping could've been a little faster, it took a week to get a tracking number, but other than that, I'm happy!
Rick O.
Watch arrived very quickly. I love the style and the classy look of the watch. It's thin which I like and not like some bulkier watches.
erawkgmx.com
Great selection, quality, and service. Received my first watch and already ordered a second.
CraigFromVirginia
Great quality watch. Price was very reasonable (cheaper than similar options I was looking at), watch came quickly after ordering, and the quality is great most importantly (no visible wear and tear so far). It feels very light and appears as stylish as I had hoped (I wear it for work). I have been wearing it for about a month now and it is as good as I had hoped. I strongly recommend this product!
Larry G.
To be honest it was a frustrating experience. I ordered an engraved watch and waited for weeks for it to ship (which it never did). Only after I inquired was I told that the watch was no longer available. I ended up ordering a more expensive watch.
Response from Lilienthal Berlin USAAug 30, 2024
Dear Larry, Thank you for sharing your experience with us. I sincerely apologize for the frustration you faced with your initial order. It’s disappointing to hear that the watch you ordered was no longer available, and that this wasn’t communicated to you sooner. We appreciate your patience and understanding in choosing a different watch, and we hope it meets your expectations.
mikie
I bought the chronograph blue orange watch. After wearing it now for about two months, I enjoy its great visibility. I like how adjustable the mesh watchband is. It feels during and secure on my wrist. The watch itself has a good weight -- not to heavy, but it feels substantial.
Joe K.
Ordered a watch on July 6/24. Got confirmation on July 7 th order was received and will be boxed and shipped. I have sent 7 emails to date(July 30/24) and not received one response? Watch was not on back order and was suppose to be shipped in 2-5 days. The worst part is they have taken my money but I have no watch! I can’t believe a company can have a customer service email and no one responds. I don’t know what to do next?
Response from Lilienthal Berlin USAAug 1, 2024
Dear Joe, We are sorry to hear that you are not satisfied with our customer service and that you have not received your order. As a customer you are very important for us and that is why our customer service has already contacted you to find a suitable solution. We are there for you and we really would like to help you quickly.
CD
I originally said this was the worst company I have ever ordered from, took over 2 months to come with many delays. While they are unprofessional and not great about replying or providing helpful information, I am editing my review. The watch itself is amazing. It is so classy and truly great quality. It was worth the wait, so if you are okay with stressing and not hearing much about when it will actually come, I’d still recommend ordering from them if you really love one of their watches.