Kevin H.
Beautiful watch this is the second…
Beautiful watch this is the second purchase first was a men’s and then this one for my wife and we are very happy with both they look great and friends have also commented .

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Lilienthal Berlin USA (lilienthal-berlin.com) has 85 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Jewelry & Watches · PITTSBURGH, Pennsylvania
Excellent

Jewelry & Watches · Lower Gwynedd, Pennsylvania
Excellent

Jewelry & Watches · Philadelphia, Pennsylvania
Excellent

Jewelry & Watches · Philadelphia, Pennsylvania
Excellent
85 approved reviews, newest moderated first
Kevin H.
Beautiful watch this is the second purchase first was a men’s and then this one for my wife and we are very happy with both they look great and friends have also commented .
Jon W.
I’ve left a previous review with updates on the Lilienthal Berlin page, but I wanted this to be independent. After posting it they requested I move it to the USA page. From the start there was no communication after ordering. On the site and on my order confirmation it stated 2-5 day delivery. After no shipping confirmation and multiple emails sent over a couple weeks, I posted a review on here and received a reply within a day. At first I was told it would ship shortly, then a couple weeks later I was told it was back-ordered and would take several more weeks. I saw it was back in stock and sent another email, being reassured my watch was undergoing one last quality control check and would ship very soon. To get a response, each time I had to update my previous review. During the following weeks waiting with no update, I decided to open a dispute case with my bank. I was just recently refunded by my bank. I advise anyone else having this issue to do the same. I am disappointed about the whole ordeal though because I genuinely wanted the watch. Stated 2-5 day delivery, and at 3 months I’m able to clean my hands of the ordeal.
Response from Lilienthal Berlin USAAug 30, 2024
Dear Jon, Thank you for taking the time to describe your experience in such detail. We are truly sorry that your order was so frustrating and that our communication did not live up to expectations. This is not the service we want to provide. It is absolutely understandable that you are disappointed, especially when you were so looking forward to the watch. The repeated delays and lack of information are unacceptable and we sincerely apologize for the inconvenience caused to you. We take your feedback very seriously and are working to avoid such situations in the future.
Jon
Great watch, fast shipping, excellent quality and craftsmanship. I wear mine almost every day. I have the Zeitgeist Automatik and it was worth every penny!
Laji James L.
I bought this for my son going to OU. He thought the design and red color were super cool. The monogramming option made it special.
Riker
High quality watch. It looks great, feels solid. It shipped in just a few days.
Greg T.
Bought two watches from them both of them are very amazing and I love them very much. I think the style is very Stylish and inexpensive. I'll recommend it to everybody.
Edward
Very satisfied with my watch it was just what I was looking for. It’s sharp looking and well made.
Barry Rosenthal D.
Gorgeous watch. Always receive compliments.