Celorist is your trusted destination for timeless jewelry pieces – from everyday elegance to meaningful gifts.We’re committed to quality, fair pricing, and making your shopping experience effortless with free shipping and a satisfaction guarantee.
Celorist (celorist.com) has 86 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
celorist.com
Website
celorist.com
Category
Jewelry & Watches
Location
PITTSBURGH, Pennsylvania
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Just received my Rolex Deepsea.....all I can say is WOW. An amazing piece to wear for special occasions and to add to the collection. All customer service reps were super helpful and responded promptly when I had a few questions. I will DEFINITELY be ordering another piece soon!
Response from CeloristOct 13, 2026
Yay! Thank you so much for taking the time to share this, Kevin. We’re truly happy to hear that you’re enjoying your Rolex Deepsea and that it made such a strong first impression.
It was a pleasure taking care of you throughout the process. We always want our customers to feel supported, informed, and looked after from the moment they order until the piece is safely in their hands.
Your kind words mean a lot to our team, and we’ll be very happy to take care of your next piece when you’re ready. Thank you again for trusting Celorist.
ES
Erik S.
The item I ordered was very nice
The item I ordered was very nice, fast shipping too, it was also nice to receive a follow up text making sure everything was good, I would definitely order again!
Response from CeloristOct 10, 2026
Thank you so much for your kind review! We’re really happy to hear that you loved the item and had a smooth experience with us. It was truly a pleasure taking care of you, and we really appreciate your trust in Celorist. We’d be honored to serve you again anytime!
JV
John V.
I was skeptical ordering from Celorist…
I was skeptical ordering from Celorist but I took a chance and they came through. The watch matched the description and I’m very happy. It was shipped in a very well padded box and arrived FedEx earlier than expected. I will order from them again. Great customer service
Response from CeloristOct 10, 2026
Thank you so much for giving Celorist a chance and for sharing your experience! We’re really happy to hear the watch matched your expectations and arrived safely, even earlier than expected.
It was truly a pleasure taking care of you, and we really appreciate your trust in us. We’d be honored to serve you again whenever you’re ready for your next piece!
DP
David P.
With a new watch buying habit… this is a cheaper alternative to the real thing
With a new watch buying habit I’ve purchased 4 authentic Omegas in 3 months so I’ve spent a lot of money in doing so. So, when I came across Celorist who offers clone watches I decided to give it a shot. The shipping process did take a couple of months and to be honest, at under $500 for an Omega Seamaster, and having bought 15+ other lesser expensive watches since placing this order, I kind of forgot about it until last week when I finally got a shipping notice that my watch was otw. Nice surprise. It came in yesterday and I was impressed. Came with an omega box, shopping bag, tag, card and the watch itself definitely passes the eye test. If you’re looking for a cheaper alternative to the real thing, this is very close without buying super clones which can cost $1200-$2000 through gray market sites you’d find on watch forums where you have to pay via bitcoin. Here you can pay standard payment methods. Shop app payment even. I’m happy to the purchase. Give um a try.
Response from CeloristSep 21, 2026
Hi David,
Thank you so much for taking the time to share such a detailed and honest review!
As a true watch enthusiast who owns authentic Omegas, your feedback means the world to our team. We are thrilled to hear that you were impressed with the watch quality, full presentation box, and details upon unboxing!
We completely understand how important peace of mind is when shopping online, which is why we prioritize safe, standard checkout options like the Shop App over complex payment methods. While international shipping can take a bit of patience, we're so glad the final product made the wait worthwhile!
Thank you again for your support and recommendation. Enjoy your new Seamaster, and we look forward to welcoming you back for your next timepiece!
Warm regards,
Celorist Support Team!
CE
Christin E.
Caution: Please read before purchasing/items not as advertised
Update 10/1: I was given a return to my credit card in the amount of $375. This discount off my initial purchase is only about 1/3 of what I spent. 3 of the items purchased are not wearable due to a pinkish hue where the initial '925 silver finish' used to be. It looks awful. As frustrating as the cost was for fake jewelry, my biggest concern is that the items I received were not as advertised and the company was not willing to acknowledge this. They did not acknowledge the 'exclusions' to their return policy and the exclusions are not on their website. They repeatedly asked me to remove my review. I have no desire to hurt a business who is honest. I do not feel that this is right when others may purchase with hard earned money and receive items that are not as described
I was genuinely excited to give Celorist a chance. I was initially skeptical about purchasing replica jewelry, but after my first order arrived and appeared to be good quality, I was impressed enough to place a second order. I purchased matching pieces for my two daughters and another ring for myself.
In total, I purchased three Tiffany Knot rings at $240 each and three Tiffany T True Wide rings at $240 each, spending approximately $958 altogether. That is a significant amount of money for replica jewelry, so I expected the products to live up to the quality claims made on the Celorist website.
Unfortunately, that has not been my experience.
I gave my daughters their rings as a special gift. After wearing them for about a week, both of them noticed that their skin was becoming discolored where the rings were worn. After wearing my Tiffany Knot ring for a few weeks, the finish began tarnishing and losing its silver coloring. The same thing happened to my daughters' rings.
I contacted Celorist customer support, and I want to be fair in saying that the customer service representative I worked with was very kind and helpful. However, I was extremely disappointed with the resolution.
Celorist's website specifically makes the following claims about these products:
**Materials & Craftsmanship**
• Material: Pure 925 sterling silver, expertly coated in 18K gold for a radiant, lasting finish.
• Diamonds: Set with Swarovski diamonds for exceptional brilliance and clarity.
• Details: Dimensions and engravings are crafted with precision, achieving up to 98% similarity to the original design.
• Weight: Thoughtfully balanced for comfortable daily wear.
• Durability: Waterproof, tarnish-resistant, and non-reactive, will not turn your skin green.
The website also states:
"Can I return or exchange my order? Yes. We offer 30-day Return & Refund if you're not satisfied."
When I requested a refund because the products were not performing as advertised, I was told that a refund could not be provided because I had received a discount on my purchases. There was nothing on the website, at the time of my purchase, that stated discounted purchases were excluded from the 30-day refund policy.
I was offered replacement jewelry instead, but I was not interested in receiving additional pieces. I had already purchased six items, and all six had experienced problems. I wanted a refund for the products that did not meet the claims made on the website.
After going back and forth with customer support, I was ultimately given a $137.50 refund for two of the rings, despite spending nearly $1,000 in total.
What makes this especially disappointing is that if one of the six pieces had had an isolated issue, I would have been much more understanding. But all six pieces experienced problems—including tarnishing and/or skin discoloration—within a very short period of time.
I understand that these are replica pieces. I wasn't expecting them to be identical to authentic Tiffany jewelry. But I was expecting them to be made from the materials advertised and to perform reasonably close to the claims made by the company, particularly when each ring costs $240.
I've purchased $20 rings from Amazon that have held up better for months without tarnishing, despite not making the same quality and durability claims.
Based on my experience, I would strongly caution anyone considering purchasing these particular rings. I cannot speak to the quality of every product Celorist sells, but my experience with these six pieces has been extremely disappointing.
For me, the biggest issue isn't simply that the jewelry tarnished. It's that the products did not appear to perform as advertised, and when I brought that concern to the company within their stated 30-day return period, I was not given the refund their website indicated was available.
I really wanted to love Celorist. Unfortunately, after spending nearly $1,000 and having all six pieces show problems within weeks, I would not purchase from them again.
Response from CeloristSep 17, 2026
Dear Christin,
We wanted to provide an update for transparency and to ensure complete clarity for our community.
Following our initial resolution, we have fully processed a second refund of $237.50, bringing the total refund issued to $375.00 across your orders. This fully completes a 100% resolution for the items in question.
While 925 sterling silver can occasionally tarnish or react depending on skin pH and external elements, we deeply regret that your experience did not meet your expectations. We always aim to stand behind our policy and ensure our customers feel heard and supported.
Thank you again for your feedback, and we wish you and your family all the best.
AL
Andrea L.
My experience has been horrible and I suggest you think long and hard before you Purchase from a Company that lies and never mentions China!
I purchased a bracelet that is apparently still stuck somewhere, every day I get another delivery date. I don’t know about others, but if I am buying from a company from Pittsburg I expect it from Pittsburg. I should have learned a lesson. If goods gets stuck in transport, and the delivery date is changed daily, this is not a trusted company. I had a party, but now with the new delivery it MAY come by Christmas.
I was in the clothing business for 50 years and I imported goods. I NEVER LIED ABOUT WHERE THEY WERE PRODUCED. I used China and India, often Thailand. It was clearly displayed on their orders, often highlighted.
I got an email telling me to order 18cm. and I have a seven inch wrist. Who even has a clue if it will fit, and if this tarnishes or turns color than what ? Another 6 week ALL THE WAY FROM PITTSBURG. This is false advertising and the subject of my next my next video. They have lied by saying the goods are from Pittsburgh….They are on Social Media, but so am I. We influencers stick together!!!!!!!!!!!
Response from CeloristAug 23, 2026
[27/8 - Updated]
Hi Andrea,
We are so glad to hear that your package arrived safely.
We completely understand your initial frustration regarding the unexpected transit delays and international fulfillment logistics. As a small business, we always aim to be transparent about our shipping timelines while ensuring every customer receives their order safely—which is why our team immediately dispatched a brand-new expedited replacement as soon as your original parcel encountered an issue.
Now that your bracelet has arrived, we truly hope you love the piece and that it fits comfortably! If you ever need help with sizing, care, or anything else in the future, please don't hesitate to reach out to us directly at [email protected]. We wish you all the best and thank you again for your patience throughout the delivery process!
Warm regards,
Celorist Support Team
[23/8 ]
Dear Andrea,
First and foremost, I want to sincerely apologize for the frustration, delay, and disappointment you have experienced with your order.
I would like to clarify a few details regarding your order to address your concerns directly:
1. Shipping Time & Transparency
Our shipping timeframe of 15–20 business days is explicitly noted on our website. While our office operates out of Pittsburgh, our fulfillment centers and warehouse are located internationally. We never intend to mislead anyone about our logistics.
2. Package Replacement
You originally placed your order on August 3rd. Unfortunately, your initial package encountered an unexpected transit issue during international shipping. Rather than making you wait indefinitely, our team immediately dispatched a brand-new replacement order with expedited shipping and updated tracking to ensure you receive your item.
3. Current Tracking & Delivery Status
Your replacement package has already passed U.S. Customs and is currently moving quickly through the local postal network near your destination in East Hanover, NJ:
Aug 21: Customs clearance completed in destination country.
Aug 21: In transit, progressing through Post network.
Aug 22 (16:38): Arrived at Origin Hub in Carteret, NJ 07008.
Since the package is already at the sorting facility in Carteret, NJ—just a short distance from East Hanover—it is on track to be delivered to your doorstep within the next few days.
4. Sizing & Quality
An 18cm bracelet is the standard recommended size for a 7-inch wrist to ensure a comfortable fit. Our pieces are crafted to resist tarnishing; however, if you face any quality or sizing issues upon arrival, please contact us immediately, and we will make it right.
We completely understand how important your event was and deeply regret that logistics delays disrupted your plans. As a gesture of our sincere apology, we have emailed you a special discount code for $30.00 off your next order. We truly hope you will give the bracelet a chance once it arrives in the next couple of days.
If you have any further questions, please reach out directly to us at [email protected], we are here to assist you every step of the way.
Warm regards,
Celorist Support Team
RW
Roger W.
Just worked with Katherine
Just worked with Katherine, the kindest, most dedicated agent on the planet! Issues resolved.
Response from CeloristAug 21, 2026
Dear Roger,
Thank you so much for taking the time to leave such a wonderful and heartwarming review! It was an absolute pleasure working with you to get everything sorted out. Your kind words mean the world to Katherine and our entire team.
Wishing you all the best, and please feel free to reach out anytime if you need anything else!
Warmest regards,
Celorist Support Team
AL
Alina
The watch
The watch itself looked ok. As expected. But the packaging I received it in was cheap fake and dupe, far from original!!
But when I contacted the customer service and explained the team the issue-the problem was solved.
It just took a little long to wait.
But we managed it.
Hope with my next order I won't have any issues.
Response from CeloristAug 21, 2026
Dear Alina,
We are deeply sorry for the oversight and disappointment regarding the packaging for your order. You are completely right to expect the premium unboxing experience shown on our website!
We have already reached out to our fulfillment team to ensure the exact, correct branded box is dispatched to you right away.
We truly appreciate your kind feedback on the quality of the watch itself, as well as your valuable feedback regarding the packaging. Thank you so much for your understanding as we make this right for you.
Warm regards,
Celorist Support Team