LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation reviews

2,864 approved reviews, newest moderated first

John R.
Jul 12, 2019
Works great!
Works great!
Response from LifeStationJul 12, 2019
Thanks for the review John!
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Mary R.
Jul 12, 2019
I would definitely recommend…
I would definitely recommend Lifestation. I had this for my grandparents for about 8 years until both passed away fortunately they never had to use it. I got Lifestation for my dad and sure enough he had a bad fall outside. He pushed his Lifestation button and the lady knew his exact location, called EMS for him and stayed on the device until EMS arrived. They also called me to let me know he had fallen and was being transported to the hospital. My dad faithfully wears his at all times. Very reasonable priced. Great customer service
Response from LifeStationJul 12, 2019
Thank you for taking the time to write a review Mary! We are sorry to hear about your grandparents, but are glad that they never had an emergency that required the use of our system. I hope your father is feeling better, and hopefully he will also never need to use the device again. Thank you again for choosing LifeStation, and for being a part of our family for so long!
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Deanna H.
Jul 11, 2019
Very helpful for my mother
Very helpful for my mother
Response from LifeStationJul 12, 2019
Thank you for the review Deanna!
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Patricia W.
Jun 11, 2019
Even though I've never hook this thing…
Even though I've never hook this thing up I'm still being billed every month. Asked for my money back and was told no
Response from LifeStationJun 26, 2019
Hello Patricia, Thanks for contacting us! I can see on your account here that you have called and are cancelling your service. We're happy to close your account, but please know that since we are protecting people's health and lives, all devices at customer locations must be monitored and we need the device to be returned in order to know that the account can be closed. As soon as we receive your unit we will immediately close your account. I will inform you once this happens.
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Nathalie
May 29, 2019
Rip off!
When I called for a cost estimate I was asked for a credit card to hold a special rate. I said I would call the next day and let them know if I wanted to move ahead or not. I called the next day to say I did NOT want to move ahead. Months later I noticed that I had been charged every month for this service which we were not receiving and they were not cooperative in getting the service cancelled...
Response from LifeStationJun 3, 2019
Thank you, Natalie for your feedback. We’re glad we were able to speak with you in regards to your account. As recently discussed, your account is closed and we're glad we were able to resolve all concerns. Feel free to contact our 24/7 customer service line at 800.998.2400 if you have any further questions .
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MARCELLA J.
May 19, 2019
SO FAR EVERYTHING HAS BEEN GOOD.
SO FAR EVERYTHING HAS BEEN GOOD.
Response from LifeStationMay 20, 2019
Thanks for the review Marcella!
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William C.
May 16, 2019
Since time of purchase,my health has…
Since time of purchase,my health has improved, and I have it on standby for a rainy day
Response from LifeStationMay 17, 2019
Thank you for taking the time to write a review William! We are glad that you are feeling better, and hope that you never need to use our device, but if you ever do know that we will be here waiting to help you!
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Raymond
May 14, 2019
Better safe than sorry
We haven’t had to use it but we have tripped it a few times. The people who responded were very nice and professional. It is a comfort knowing help is just a push button away. Thank you.
Response from LifeStationMay 15, 2019
Thank you for the review Raymond!
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