LifeStationReviews of lifestation.com

Great system.

Trying to test it always goes to a person who then has to put test mode on. One time I tested by pusing button and about 15-20 minutes later some one calls asking if I need help. That was scary. I hope it won't take that long if I should need them

I have had difficulty keeping it charged. I am now in the process of waiting to receive a new one as the one I have is not charging. A new one was requested on September 5th. Today is the 11th and am still waiting for it. The only problem I have had with it is sometimes I hit it by accident and my children get notified the minute it goes off. This upsets them. Also, it would be nice to have an option of a wristband as well as a necklace.

When I needed help, it arrived immediately. The 1st time medics came they had to use lockbox, a great thing to have. Each time I needed help friends were contacted. A great service to have. I feel safer knowing help will come. It's worth every cent for peace of mind.

Poor Customer service. Operators, who supposed to be well trained to communicate clearly and legibly with a person in need, are unable to do so! No multi-lingual operators as promised when signed up. When I requested to discontinue service, they failed to issue refund for payment. Do not recommend LifeStation! If you care about your loved ones take your business somewhere else.

Don’t pay by the year. You will not get a refund for unused months when you cancel.

This is the 2nd time I have used LifeStation for my 97-yr old Mother. Residents of the ALF where she lived for 3 yrs had their own monitoring system. Since she now lives with me, I want to know she has access to assistance if needed any time I leave the house. It also gives the person staying with her confidence that emergencies can be quickly and efficiently handled. Fortunately the alert button was accidentally pressed twice, but both times I received an alert on my cell phone.

Luckily we have not needed to use it for an emergency, but all the test alerts have worked wonderfully. My mom has dropped it or pressed the button from every room in the apartment. It's always worked and she was able to communicate with them without a problem. A couple of times it was accidently set off, but she had plenty of time to get to the machine to shut it off. Best part though is it brings my mom a sense of security - - a feeling that she is not alone!