LifeStance HealthReviews of lifestance.com

My psychologist and psychiatrist are very helpful with what I have going on. I’ll keep coming back.

I think that they help me out so much.

I am very pleased with Alissa Thompson. She always helps and doesn't rush me out of the office. Alissa is very patient with me. Alissa has also recommended Liz for therapy. They both are helpful and awesome.

Can't imagine our experience with LifeStance being any worse than it was. We were looking for emergency therapy support for our teen and were told LifeStance had immediate openings. The therapist assigned spoke to our teen like a toddler and trivialized the very serious concerns that had led us there. We left LifeStance and have made great progress since with a therapist who knows how to work with teens. Unfortunately, the difficulty of dealing with this company didn't end there. We were invoiced and paid in full. LifeStance began harassing us for payment - phone calls, letters, threatening to send to collections - FOR AN ACCOUNT THAT WAS PAID IN FULL. We provided check numbers, dates, even copies of the check that they had endorsed. They admitted they had received payment and then choose to continue to harass and threaten collections FOR SIX MONTHS after they had cashed the checked. This is beyond incompetence - knowingly billing us in error. Tried multiple channels for resolution. Finally someone returned a call today and agreed it had been paid - no acknowledgement of error or apology - and unwillingness to provide written documentation of full payment. If you are looking for mental wellness support, look elsewhere.

Absolutely terrible organization. They actually made my mental health worse than it already was because of their unethical business practices. Charged me an $85 no-show fee when there was a scheduling misunderstanding between a new therapist and I. I put down our next appointment for one week and the therapist is claiming it was a different week. Her word against mine so now they claim I owe them money that I do not owe them. Not to mention it took numerous calls of waiting on hold for upwards of 1 hour to try to resolve this issue only for them to still say I owe them. Ridiculous greedy company avoid at all costs!!

Scheduling with this company is a joke to put it mildly. As a first time patient here, I sincerely question their competency, as well as their concern for privacy. I wouldn't recommend this company to my worst enemy. With that said, I would suggest the individual providers think long and hard about what they put in their page biography. Run far, run fast. Dear Lifestance, thank you for the meaningless automated reply. From what these reviews say, you don't respond to the emails. I'm done wasting my valuable time, I said what I said, and stand by it.

Psychiatric Nurse Practitioner Beth Glenn has been absolutely PHENOMENAL!!! My previous NP only spent 10 minutes per session with me, but Beth has provided in-depth sessions with attention to detail and a great, solutions-oriented approach. I am so impressed with her subject matter expertise. Her authoritative knowledge and astute medication management approach has been life-changing. I highly recommend her. 5 stars!

Dr. Michelle Hill was quick to fit me into her schedule and has been very responsive on the messaging portal before and after the appointment. I felt like she really listened to my concerns and is partnering with me to get me what I need. After an evaluation session she helped me get some medication which has done more for me in the past week than decades of trying medications through my GP has.