Letitia C.
Thank you for Ms. Adrian Sago!
Thank you for Ms. Adrian Sago!!! She has made a tremendous difference in my life. Her professionalism, care, and attentive nature is helping me get through a lot of changes going on right now.

About LifeStance Health Our team of psychiatrists, therapists, psychologists, and advanced practice nurses specializes in treating a wide range of mental health conditions, including anxiety, depression, ADHD, addiction, trauma, PTSD, and more. We personalize care plans to meet each individual's unique needs, ensuring you receive the best possible treatment. Book an appointment online or call your local office to get started.
LifeStance Health (lifestance.com) has 2,188 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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2,188 approved reviews, newest moderated first
Letitia C.
Thank you for Ms. Adrian Sago!!! She has made a tremendous difference in my life. Her professionalism, care, and attentive nature is helping me get through a lot of changes going on right now.
Sherry D.
Best care ever !! My doctor is Dr. Uzoma is the kindest and most caring doctor I have ever met and it’s literally kept myself from doing things that nobody would ever want to do to themselves. She is very understanding. Give me the medication that I needed. I didn’t have to wait in months to get in they are top notch, the only flaw I could say about this company is that when they’re closed or on the weekends they don’t have a doctor on call that you can call for an emergency care is so good that I would never change
Danielle K.
My doctor and my therapist are wonderful!
Joel P.
If I could give them 0 stars I would. They are only interested in charging as much as possible. I have been dealing with a billing issue where they over charged 100s of dollars and canceled my daughters appts. I can't get anyone competent enough to do anything or research the issue. This company is crap. I called the corporate office and no response.
Response from LifeStance HealthMar 25, 2024
Joel, we are concerned to hear of your experience. We have shared your feedback with our billing team for further resolution here. Thank you!
Sandra C.
My doctor canceled the appointment because she could not be that day, and after that, I went on vacation. I did not schedule any other appointment. However, I have been charged a second time for the last appointment we had, and another second charge for a previous appointment, plus three more charges in January, and the worst part is that they do not answer the phone, and there is no way to cancel online this service.
Response from LifeStance HealthMar 20, 2024
Sandra, we are concerned to hear you did not have a good experience. We aim for total satisfaction for our patients and to provide a positive experience. We would like to connect you with a specialist who is able to further assist within this matter. Can you please email us your full name, phone number, and location to [email protected]? Thank you very much!
Autumn G.
I’d rate zero stars if I could. My psych through Lifestance, twice now, has decided to not refill my antidepressants and I’m always informed of that days after I’ve requested a refill (conveniently after I’ve run out of them). They do not care about your mental health. They will let you go through antidepressant withdrawal, which is the most dangerous thing as someone with depression. Go anywhere else. I made an appointment for an ADHD eval, waiting four months for it, sat in the virtual waiting room for 40 minutes, she never showed up. And when I called, they tried to put the blame on me saying “I wasn’t in the virtual waiting room”. As if being mentally unwell wasn’t already defeating enough. My therapist through Lifestance is a nice person but also not a good therapist. The quality of care here is an absolute zero. Don’t waste your time or put your mental health/life on the line.
Response from LifeStance HealthMar 15, 2024
Autumn, we are disappointed to hear about your experience because patient satisfaction is extremely important to us. We take any concerns surrounding our care with seriousness and a great deal of compassion. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your phone number, full name, and location so we can pass along your concerns to the appropriate team? Thank you!
Tangy G.
This is the worst service I have experienced with any medical clinic. They claimed to have terminated my service due to not following up. I made my appointment before the six months that was required. They let me set an appointment after the date on the letter, which I had never received. They sent confirmation texts for my appointment, and when I show up for my appointment, I am advised that it was canceled. I would not recommend Lifestance for anything, particularly if you have anxiety charges conditions.
Response from LifeStance HealthMar 15, 2024
Tangy, we are disappointed to hear about your experience because patient satisfaction is extremely important to us. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your phone number, full name, and location so we can pass along your concerns to the appropriate team? Thank you!
Sandra Callanan M.
I’ve tried to book three times with Life Stance. The first time my appointment was dropped/cancelled on me. Second time, I was in the online waiting room and kept getting kicked out of the queue, then not allowed back in line for my appointment. No one was available to help over phone or email until my appointment window was passed. I was charged $75 and told it was non-negotiable. For my third appointment I sat in the online waiting room ahead of my appointment and was kicked out. When I finally got someone on the phone they said my physician never showed up. The office said she had given them notice she was unavailable but no one contacted me.
Response from LifeStance HealthMar 15, 2024
Sandra, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We can assure you that this is not the level of service we would wish for our patients. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.