About LifeStance Health Our team of psychiatrists, therapists, psychologists, and advanced practice nurses specializes in treating a wide range of mental health conditions, including anxiety, depression, ADHD, addiction, trauma, PTSD, and more. We personalize care plans to meet each individual's unique needs, ensuring you receive the best possible treatment. Book an appointment online or call your local office to get started.
LifeStance Health (lifestance.com) has 2,188 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
lifestance.com
Website
lifestance.com
Category
Mental Health
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 71% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The therapist I have been working with is great, but unfortunately their billing department is not. They have started billing me for sessions without filing the claim with my insurance. Calling them does nothing since they never answer their phones.
Response from LifeStance HealthMar 25, 2024
Delnice, we are concerned to hear you did not have a good experience. We aim for total satisfaction for our patients and to provide a positive experience. We would like to connect you with a specialist who is able to further assist within this matter. Can you please email us your full name, phone number, and location to [email protected]? Thank you very much!
CA
Captain A.
Make sure you get a few drs to evaluate you, so they don't lie, just to take all your money and destroy your life!
Well, I was misdiagnosed as bipolar, im adhd, and instead of treating me with resp6, and believing me, they put me on antipsych meds, they ruined my life!! My family thinks that I should of been kept longer, cause they don't believe the neurologist who said I was adhd,. So they put me on zyprexa, and it is absolute poison, and now my family thinks I'm criminally insane, even though I never did a single thing wrong,. The so called drs discard what my neurologist said, and they put me on antipsych meds, I am still feeling the ill effects of the poison that these fake ass fraudulent drs prescribed,. And now I'm working on finding a dr to help with my chronic pain, cause it's causing me to not sleep, I can't do anything I used to, cause I'm in agonizing pain,. But the so called drs at this fraudulent health care facility don't care, they just push the meds Pfizer pays them to push!! I hope to get a lawyer and sue the pants off these pathetic liers!!!
Response from LifeStance HealthMar 25, 2024
We are disappointed to hear about your experience because patient satisfaction is extremely important to us. We take any concerns surrounding our care with seriousness and a great deal of compassion. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your phone number, full name, and location so we can pass along your concerns to the appropriate team? Thank you!
BR
Bruce
WOW!!
My experience with LifeStance is repeated ad nauseum in the one-star reviews on this site. I have been charged on my credit card (ad nauseum) for co-pays that they have been informed I did not owe. They were informed immediately after the first one appeared on my statement. They consistently refuse to communicate other than through their portal, which yields no results. The therapist and psychiatrist that I was dealing with were wonderful and I would advise them not to allow their reputations to be associated with LifeStance.
Response from LifeStance HealthMar 25, 2024
Bruce, we are concerned to hear you did not have a good experience. We aim for total satisfaction for our patients and to provide a positive experience. We would like to connect you with a specialist who is able to further assist within this matter. Can you please email us your full name, phone number, and location to [email protected]? Thank you very much!
TM
Timi M.
Counselor was great! Very caring /billing however 🙄
Counselor was great! Easy to work with! However the company charged extremely high prices even with insurance and make reimbursement of $$$ impossible .
Response from LifeStance HealthMar 21, 2024
Timi, thank you for sharing your feedback with us. We have shared this with our leaders and are working to make sure your feedback is heard. We use CMS guidance to determine our fee schedule. We also accept almost all commercial insurance plans. If a patient doesn't have insurance, we do offer sliding scale fees. If you have any questions for us, please send an email to us at [email protected] and we will be happy to connect you with a specialist to discuss further. Thank you.
JA
John A.
Helped me when others failed
Helped me when others failed
HC
Hannah C.
Helpful
Helpful, casual, timely
LS
Lauren S.
Satisfied
I never have issues with billing or anything else that has to do with My appointment
I recommend
JT
June T.
Almost there but i need work. I like my counselor she Kelly she…
I like my counselor Kelly she really listened to me and she offers good advice. My psychiatrist however,well we just can't seem to get my meds right. I'm very depressed most of the time.
