Crappy H.
Billing incompetence
Dr is average. Get the feeling this is strictly a money making organization. Billing and submitting claims is horrendous. If claims are denied due to their incompetence, they are not resubmitted without significant hounding and literally doing their job. Communication is nil. In order to not owe these people a small fortune it is necessary to discontinue treatment and find a new provider. Left message for my MD regarding this and he said he would forward to "office manager" who in turn never called me and won't respond to message via their own patient portal. Edit: Now Lifestance cares?? Why because they have an F rating with the Better Business Bureau for taking advantage of patients? You want my name, etc.? Your practitioner already has all my info. It's awesome that your stock value has declined by 70% in the past 3 years. Now the day traders can have a field day with your crappy healthcare company.
Response from LifeStance HealthApr 3, 2024
We are concerned to hear about your experience and concerned by your report. This is certainly not a reflection of the culture we strive for. Would you please send your full name, phone number, and location to us in a private message to [email protected] so we can be sure to forward your concerns to the appropriate team? Thank you!



