LensCraftersReviews of lenscrafters.com

LensCrafters makes it so easy. We travel and move around a lot, and it is so nice to know I can easily replace my lost of broken glasses no matter where I am. Thank you!

I had a wide selection to choose from from budget range.

Appreciate the service and quality of lenses and frames

Check out was easy!

DON'T BUY GLASSES HERE!!! I purchased a pair of glasses here and right after the 30 day mark, I noticed several marks on both lenses that I believe to be crazing, likely due to poor quality or craftsmanship. These marks cause significant glare when light hits them, making the glasses uncomfortable and difficult to use. The crazing is continuing to grow across the lenses. I have been wearing glasses for over 15 years and have never encountered anything like this before. When I came into the store, before I even got a chance to explain the problem, I was told that nothing could be done because I was slightly beyond the 30-day window (we're talking 3-4 days max). While I understand the policy, I was only a few days past it, and I would have come in sooner had I noticed the issue. I was hoping for at least some understanding, given that this appears to be a quality problem with the lenses, not something caused by accidental damage. An employee but the name Rachel looked at the lenses but claimed she couldn't see the marks, despite my best efforts to show them. The lighting in the store was poor, which made it more difficult to see them, but I could still clearly spot the marks. I attempted to show her the marks multiple times, even circling them on the lens but she continued to claim she couldn't see them. This situation was incredibly frustrating, to say the least, especially since I paid for the "premium" lenses. After leaving the store, I was able to capture a very clear photo of the damage in better lighting. I was also informed that I needed to have purchased accidental damage coverage for any repairs to be made. However, this isn't a case of accidental damage--it's a quality issue, and I believe LensCrafters should stand behind the products they sell, especially when they show signs of damage so quickly. I paid a significant amount of money for these glasses, expecting them to last for at least a few years. Instead, they started deteriorating within a month and now I will have to guy new lenses somewhere else. This is absolutely unacceptable, do yourself a favor and go buy your glasses somewhere else.

Easy shopping and quality glasses and Black Friday deals!!

The ease of actually filling in my prescription was simplified. Good quality frames at a resonible price. Will definetly recommmend.

Quick and easy and good products.great communication