LensablReviews of lensabl.com

The product quality was inferior. Despite choosing anti-glare coating there is glare. Do not reccomend.

If I could give a big ZERO then I would. One bad review after another everywhere online and how is it possible that you are still getting away with ripping people off. I should have researched and read more reviews beforehand.

They got my lenses to me very quick, reached out when there was confusion on my complicated order and resolved the issue quickly. Couldn’t have asked for a better experience!

So far, so good. I have a pair of Ray Ban sunglasses that needed new lenses and they came back great. I have another pair that needed new lenses, so, I sent those and they are processing now. Right after I noticed a small stress crack in the Ray Ban lens. The took them back at no charge and replaced both lenses for me. That is really all you can ask. You never know how good or bad a company is until you have an issue and they did a great job

I ordered and it took a really long time to get the glasses...i had to inquire a couple of times. When I did receive the glasses, the vision just isn't quite right so I am rarely wearing them.

I sent in my Bose Tempo frames for prescription lenses so I can wear them every day and I am more than satisfied with them!! The service was quick and the workmanship is perfect! 100 percent recommend. I would definitely use Lensabl again!! Thank you!!!

My Problem: I ordered a pair of replacement lenses for my sunglasses and the lenses I received are disappointing at best. I ordered red mirrored lenses for sunglasses and got lenses that are barely dark and don’t really count as sunglasses without a red mirror finish. I wish I could say the customer experience was a decent one, however I had problems with the order from the start. Best option to get it fixed is to send them back and wait another month for my lens to be corrected, and I need to verify my measurements at a local eye physician to ensure the prescription is correct. Side note I have a pair of normal glasses for inside use with the same prescription from a local place that are great. At this point I wish I never placed my order and went to Costco for new lenses and frames of what I wanted at half the price of these lenses. Concerns and Problems with the order: I ordered lens on August 30th and sent the frames with old lens using the label provided On September 6th tracking indicated that they package was delivered Notified that my package was lost Once they found the box a few days later, I was notified they had lost my sunglasses because it was separated from the box Informed after multiple phone calls to look at the new pair of replacement lenses This was incorrect because they found my sunglasses in the box at the lab, shipment processing mistake I was repeatedly contacted because I was missing information on my order for prescription and measurements Upon calling several times when notified to remedy the missing information I was told the information was already on the order I had supplied everything in the order at the time of purchase I had to retake my photos and send it to the customer service person Finally on September 26th I got my sunglasses back, and what a heartbreaking disappointment The lens don’t really qualify as sunglasses, barely any dark tint and I have seen early transitions darker then these lenses The red mirror finish I requested wasn’t present, barely a red tint to them Perception was incorrect due to probably wrong measurements Customer service states they are sorry it will take another 3 weeks to 1 month to correct the lens, this is assuming that all of the previous problems don’t surface again So I’m out my favorite pair of sunglasses and I medically need to operate outside, which for anyone without that fact still sucks I have to go to back to the eye physician in order to get measurements for the lens What is the point of this service then?

I got a pair of Ray-Ban Stories as a gift. Needed RX lenses, so I googled and got lensabl.com. Placed an order online, no problem. The next day, I checked with Customer Service. Chat online with Christian. Nice enough guy, tried to help. Said I could have the lenses made without sending in the frames. Yay. Faster turnaround. He said he would check with the lab for me to confirm. Another day. I get a message from Christian that I must send in the frames after all as the lab does not have a template for these frames. A pain, but fair enough. I send in the frames, they take a week to get there. They show up in the tracking system. I get an email the following Monday - we have received your frames, turnaround time: 6 days. On Friday, FIVE full working days later, I got an email from someone ELSE at customer service. They inform me, "We don't make lenses for Ray Ban Stories. It isn't authorized. We can send your frames back, we will deduct the shipping charge from your refund." Oh hell no. You knew for two weeks what kind of frames this was for. The lab knew because they said they did not have a template for them. Now you want me to pay you to send them back? I should have read the reviews before I ordered but I have bought several pairs of glasses online from other vendors and the experience has been excellent.Lensabl.com SUCKS.