LensablReviews of lensabl.com

Response from LensablAug 18, 2023

Hi, Wendy! We're delighted to hear that updating your old frames with your reading glasses prescription turned out to be the best decision for you! Having clear and accurate prescription lenses can make a significant difference in your comfort and vision, especially compared to over-the-counter readers. Your satisfaction is our reward, and we're glad we could provide you with a positive experience. If you have more frames or any other eyewear needs in the future, please don't hesitate to reach out. We're here to assist you and ensure you continue to enjoy comfortable and high-quality eyewear. Thank you for choosing us, and we're thrilled to have been a part of improving your daily comfort and vision!

Response from LensablOct 19, 2022

So sorry to hear this! To unsubscribe from our marketing emails, please click "unsubscribe" at the bottom of any email.

Response from LensablOct 18, 2022

So sorry to hear this! If your lenses were made incorrectly based on the prescription specifications provided to Lensabl, we will happily remake your lenses at no charge. You have 30 days from the day you receive your new lenses to notify us if anything is wrong. If you haven't done so already, please reach out to [email protected] for assistance.

Response from LensablAug 18, 2023

Hi, Alex! We're pleased to hear that you were able to get new lenses for your favorite curved frame sunglasses through Lensabl! We understand that the process might have seemed a bit pricey and concerning, but we're glad to have met your expectations and delivered on our promise. Your feedback is important to us, and we're thrilled that you're considering using our services again if needed. If you have any more eyewear needs in the future or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to ensure you have a positive and hassle-free experience. Thank you for choosing us, and we look forward to serving you again!

Response from LensablAug 18, 2023

Hi, Cary! We're delighted to hear that you had a quick and painless experience with our replacement lens service! It's great to know that the process of sending in your own frames and prescription was smooth for you. Your satisfaction with the turnaround time and the final product is our goal, and we're thrilled that we could provide you with a positive eyewear experience. If you ever decide to use our services again or if you have any more eyewear needs in the future, please don't hesitate to reach out. We're here to ensure you continue to have a seamless and enjoyable experience. Thank you for choosing us, and we're glad we could be a part of your eyewear journey!

Response from LensablAug 18, 2023

Hi, CC! Thank you for being a valued customer and for sharing your positive experience with Lensabl! We're thrilled to hear that you find our service great, easy, and convenient for your lens needs. We appreciate your loyalty and that you've chosen us for three pairs of lenses. Your recommendation means a lot to us, and we're here to assist anyone looking for similar services. If you have more frames or any other eyewear needs in the future, please don't hesitate to reach out. Your satisfaction is our priority, and we're committed to ensuring you have a fantastic experience every time. Thank you for choosing us, and we look forward to serving you again!

Response from LensablOct 13, 2022

So sorry you would say this! I see that you reached out to us via email indicating that something appeared to be wrong with the lenses. A post order specialist responded to assist and offered to troubleshoot to which you did not respond. If your lenses were made incorrectly based on the prescription specifications provided to Lensabl, we will happily remake your lenses at no charge.