LensablReviews of lensabl.com

Response from LensablNov 1, 2022

So sorry to hear this! If your lenses were made incorrectly based on the specifications provided to Lensabl, we will happily remake your lenses at no charge. You have 30 days from the day you receive your new lenses to notify us if anything is wrong. If you haven't done so already, please reach out to [email protected] for assistance.

Response from LensablAug 18, 2023

Hi, Michael! e're thrilled to hear that upgrading to the more expensive lenses made such a noticeable improvement in your vision! Providing high-quality lenses that enhance your sight is one of our main goals, and we're glad we could deliver that experience for you. We appreciate your feedback about the blue light coating and the warm tone it introduced. Your input is valuable, and we'll take it into consideration to ensure we offer coatings that align better with your preferences in the future. It's great to know that our customer service was able to assist you with your questions and that you're considering using Lensabl again. If you have any more eyewear needs or if there's anything else we can help you with, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to serving you again. Thank you for choosing us and for sharing your positive experience!

Response from LensablNov 1, 2022

So sorry to hear this! If your lenses were made incorrectly based on the prescription specifications provided to Lensabl, we will happily remake your lenses at no charge. You have 30 days from the day you receive your new lenses to notify us if anything is wrong. If you haven't done so already, please reach out to [email protected] for assistance.

Response from LensablNov 1, 2022

Hi Tim, our website states all sales are final and we do not accept returns/refunds since these are custom made per the specs the customer provided. If there is still an issue with the transition lenses, we can definitely look into that at no cost but If you request to change the lens type to a standard clear lens that would be an entirely new order which means that there would be a charge for that (with a discount).

Response from LensablOct 31, 2022

Thank you so much for your review!

Response from LensablOct 31, 2022

So sorry that your eye exam was denied. If we are unable to dispense you an RX, we do offer a full refund on the eye exam. Please reach out to [email protected] if you have not done so already :)

Response from LensablOct 24, 2022

So sorry to hear this! If your lenses were made incorrectly based on the prescription specifications provided to Lensabl, we will happily remake your lenses at no charge. You have 30 days from the day you receive your new lenses to notify us if anything is wrong. If you haven't done so already, please reach out to [email protected] for assistance.