LensablReviews of lensabl.com

Absolutely horrible experience and it’s not even over yet! Went in for the savings, can’t go back because of the service. Order three pair of glasses at the beginning of December. A month later was given some BS line about they can’t ship because they didn’t have boxes. Promised expedited shipping. Order arrived on Jan22 and their website said all three shipped. Nope, just two of them. Call them (to which their phone says don’t call us for order issues), and they said “oops” ya, it’s still at the lab. It’ll come out in two business days. Called today and they said - no, it’s all shipped to which I had to reexplain the whole mess with their own service and they had the audacity to say “well, maybe you’re not getting our emails” before am told that they in fact are still at the lab 9 days later. Wow! They can’t get much worse.

I'm not sure the lenses are right. The reading part is worse than my previous gladses and there doesn't seem to be any middle vision in the progressives.

This was a good experience with reasonable turn around time. thank you

This was my first time ordering lens replacements for my glasses online. It was really easy and everything turned out perfectly. I’m very happy with my refurbished glasses.

The lenses are good. which is the most important part. They took a long time to get and I really thought an online option would be much faster. Also I tried to change the shipping address a few weeks before you shipped to me and I was not able to get it changed. For next purchase I may consider trying a brick and mortar to see if the experience may be faster or better since I was not blown away by doing it online.

Horrible experience. I ordered my lenses on Black Friday. There was a major delay in delivering the lenses due to quality control issues the company detected so the lenses had to be remade. When I finally received my lenses, prescription sunglasses, the lenses were much too light, almost clear. They offered no protection from the sun. Lenabl agreed to a remake and I was promised next day air delivery. When I finally received the remake the lenses are still too light and a weird sickly color orange instead of brown. No next day air delivery either. I was lied to. It has now taken a whole month and I still do not have a satisfactory pair of lenses. I have lost all trust in this company. The product they send out is of inferior quality. I am not interested in another remake and am requesting a full refund. I do not recommend this company. Buyer beware.

I can't see clearly through my prescription sunglasses.

No fuss, my lenses were replaced on my favorite glasses frames. I also got a new case, a lens cloth, and lens cleaning solution. There was a delay in shipping due to a quality control issue, but lensabl was transparent about it.