8am LawPayReviews of lawpay.com

Easy to use and always, the best customer service around!

The mobile app is extremely limited. I cannot send a new bill from the mobile app and this is a huge negative. I also find the LawPay website to be unintutive. I have difficulty getting the website to auto bill when and on the dates I need it to bill. Even things like viewing recent payment requests and sending a reminder is hard to find. Lastly, I have tried the Pay Later option many times and have never had a customer accepted. It is a fantastic concept but has proven to be a waste of my time and my customer's time. That said, I am pretty loyal to LawyPay. I'm not sure why but I feel more affinity towards LawPay than the many other payment processing options that I use. Lastly

excellent system

Lawpay significantly reduced my merchant expenses as well as allows me to get paid faster using the e check service.

Clients are paying their invoices as soon as they get the payment request. Some had been clamoring for us to accept credit card payments for years and now they have the access

I wanted more help, but the rep just told me to read the tutorial and do it myself. I literally asked for more help and she said she'd help me tomorrow if I couldn't figure it out myself. Now that we're off the phone, I never got the tutorial she supposedly emailed me and I am not any closer to getting this resolved. Guess the problem will go on my to-do list tomorrow too. That stinks!

We struggled in getting LawPay to set up surcharging and weren't notified that automatic surcharging on trust payments had been discontinued. We were ultimately able to sign a waiver to still get it set up, but the communication about the change wasn't great and it took a lot of back and forth to get what we needed. Things have been great since then.

Extremely poor service provided regarding how they respond to chargebacks. Very incompetent. Would not recommend at all.