8am LawPayReviews of lawpay.com

We've been with LawPay for years without issue. But what happened this year has SHOCKED all of us. Six months after being paid by a client, LawPay informed us the client claimed fraud on his credit card. The charge was for $9,000--not a small amount. The client claimed to have no idea what they were talking about. When this first happened, we submitted all the information and support we could to report that the fraud alert was an error on their part. Their customer/client service has been just the absolute worst. There was never a reply to the contrary, and then, months later, they literally just took the $9,000 from our bank. SIX MONTHS AFTER WE WERE PAID. Trying to contact them is a joke. It takes an exorbitant amount of time for them to follow up and for us to receive any feedback. There is no direct phone number for the dispute/fraud department, and IF they reply, it takes DAYS. Most of my emails receive no response. We’ve tried to escalate multiple times and end up in the same place. We were previously told that the client’s card statement would suffice…and a different person told us it would not. We're now four months past them taking our $9k, which our client wants us to have, and we get ZERO help from LawPay. My advice is for you to find another service so this never happens to you.

Every single time, clients report a "daily limit reached" error when trying to pay their invoice with the Pay Later option. Then, they have to wait one hour to try again. And it doesn't work again. Then, they have to wait 24h. That's even before they can even start the Affirm application. Unfortunately, it has become impossible to use this platform for payments.

They cover for attorneys that take retainers and provide no actual legal representation. I paid a $5000 retainer through Affirm, and 8 am LawPay has provided forged documents of "services" provided. I will allow this to go to collections, I will be going on a full-force social media campaign about their criminal actions, and when we get to collections & court, I will prove that this is all a scam. Shame on you supporting crime.

Very mid. Doesn’t do much but take your money.

The people I was talking to were really responsive and patient. They explained all the benefits and if Clio didn't already have such a hold on us for 10+ years and it was my decision, I would have switched over.

Lawpay has worked seamlessly for years. When needed to assist on occasion with overseas transactions, they are responsive.

Every single person I've spoken with was knowledgeable and super willing to help me with my queries. ALWAYS friendly and kind.

I've been using LawPay for many years and have never found an error. Reliability is a rare commodity and I'm grateful for their attention to accuracy.