Jessie
If I could give no stars I would
If I could give no stars I would. The dress was purchased for my daughter’s prom. I wish I could show photos of the dress. It’s doesn’t look anything like the picture. Quality is so poor. They are now refusing my refund. I plan to take legal action against them! Please save your time and money! This is scam site and although they have posted the below reply they are still refusing a refund!!
Response from laveliya.comJun 9, 2025
Dear Customer, We are sincerely sorry to hear that you are disappointed with your experience with our product and service. We understand your frustration and would like to extend our deepest apologies for the inconvenience you have encountered. To resolve this issue as quickly as possible, could you please provide us with your order number and any additional information regarding your order? We are committed to investigating immediately and finding a solution for you. We deeply regret that your experience has not met your expectations, and we hope to have the opportunity to rectify this. Sincerely, Laveliya Customer Service Team