laveliya.comReviews of laveliya.com

Response from laveliya.comAug 19, 2024

Dear Customer, We apologize that the product did not fully meet your expectations. While we strive to offer quality in both fabric and design, we understand that there may be concerns. If you have any issues or need assistance with our return policy, please don’t hesitate to email us. We're committed to helping you resolve any problems as quickly as possible. Our e-mail address: [email protected] Thank you for your feedback and for giving us the opportunity to improve. Sincerely, Laveliya Customer Service Center

Response from laveliya.comAug 5, 2024

Dear Customer, We are sincerely sorry to hear that you are disappointed with your experience with our product and service. We understand your frustration and would like to extend our deepest apologies for the inconvenience you have encountered. To resolve this issue as quickly as possible, could you please provide us with your order number and any additional information regarding your order? We are committed to investigating immediately and finding a solution for you. We deeply regret that your experience has not met your expectations, and we hope to have the opportunity to rectify this. Sincerely, Laveliya Customer Service Center