LarsonReviews of larsondoors.com

My $609 dollar door has come loose in a corner after four weeks and nothing was offered in a repair. This door was an expensive installation in my house of 20 years. On the phone with a rep for approximately and hour and supervisor said hire someone to uninstall and return the door. I could have paid a technician $200 to fix the glaze.

I purchased a Larson storm door approximately 20 years ago. Recently my mother-in-law tried to open the screen door using her foot (her hands were full) and put her foot thru the door and then tripped and fell on the door breaking two of the hinges. Certainly our fault and not Larson's. Just called and a new hinge rail is on the way. Great to see a company stand behind their product which has worked great for so many years.

We had a contractor put in our Larson outside door. It had a gap on the right hand side on the bottom as you look from inside the house to outside. About 1 month later we had a second contractor take the door completely out and put in a new frame thinking the frame was crooked. The door has the same leakage but maybe a little bigger on the same spot. I called the Larson door head office they said take a picture. I sent them several detailed pictures. They said remove the door and put a large level on the side to see if it is warped. Yeah, right this 76 year old man with Parkinson’s will get right on that. I have gotten no satisfaction or results from Larson. Used to be these doors would last over 25 years not now a days. And used to be we had better service not now a days. That’s in the past so Sad to say.

Just purchased and had installed the Platinum retractable screen storm door. The locking mechanics don't align with the frame. The only way to fix is to remove the newly installed door and install one that is aligned. Are you kidding Larson?? I paid to have it installed and now will have to pay someone again to reinstall!!!!

Ordered 32x81 and 36x81 storm doors. Received them but didn't have the hardware so had to reschedule install. Finally received hardware. Tried to install but was missing trim that holds glass in place as well as trim to cover screws. What ever happened to quality control?

We had our Larson Storm/Screen door installed about 2 years ago and every 8-11 months the spring in the screen will be bad and needs to be replaced! you can raise the window unless you cut out the screen and order another just to go bad again! These things are a pain to change and costly to hire someone. Larson is little to no help!

I needed a some parts for my 8 year old storm door. I called twice because I forgot about the 2nd part I needed. I talked with Trevor and Monica. Both were very professional and helpful. They got my parts order out right away.

Larson screen doors are strong and sturdy door and three locks are very nice. That is where the good ends. The wind blows even slightly and the screen gapes open on both sides and flies and bees fly right in the house. Major design flaw, especially on such a sturdy and expensive door. Third screen since installation in September and it's February. Also, the door all of a sudden just started to slam really hard, even after adjusting for a softer close. Customer service told me that Larson knows it has a problem with the "closure" and is sending out a new one...for me to replace myself, of course. The part that is maddening is that I had to call Larson about it. They KNOW they have the problem and yet did not communicate that the closure fails nor did they send a new one (they have all of my contact info, including email so it would have been very easy to do so but Larson chose not to do so.) What is the purpose of registering the door? EPIC FAILURE! Do NOT purchase Larson screen doors. Again, strong and sturdy, but absolute junk for how expensive they are. Thought I purchased a really good door, but found out otherwise. I will replace just as soon as I can.