Storm door manufacturer. Includes gallery, dealer locator and warranty information.
Larson (larsondoors.com) has 73 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Jordan A.
Apparently "acts of nature" are not included in the warranty. Why is it called a "STORM" door then? Our swung open by the wind, and the closer was damaged. $125 just to replace the closer. Seems a little ridiculous.
Vicki B.
I have had a better experience then the other reviewers. My issue is that after one summer exposed to the sun, my nice brushed nickel handles are now gold. The company informed me there is nothing they can do about that!!!
Mel L.
Bought 36" storm door with lifetime warranty. Door has now cracked in over 5 places on the exterior of the door. Filed warranty online and would only let me upload one picture to show issue.... got email response saying they will only give $20-$40 towards a new Larson door or I can pay $75 to order a replacement door. Guess lifetime warranty is not a lifetime warranty with this company. Would not buy a Larson product again.
Beth B.
The window that holds up the hidden screen does not stay shut. The whole reason wee bought this storm door was so that we could have our front door open to allow light in. With the latch not staying shut it leaks air both in summer when running ac and in winter with heat.
Chris R.
just bought two new storm doors and they are junk, so flimsy it seems like they're made with aluminum foil. their are no stops for the glass sash, so it's wide open or completely closed. furthermore, there is no friction so the panel will drop like a stone if it slips, which is likely since the only thing holding it up are your 2 fingers on the 2 difficult slide locks that hold it in place, and when it slips it will slide so hard that i expect it will shatter. one of the two was defective, though we didn't realize it until it was mounted so we had to take the entire thing off and return it for another. finally, the closer hydraulic is poor. if the main door is open, it will close properly. but if the main door is closed, the slight air pressure between the two doors keep it from closing completely. i will never buy this junk again.
Kiddo
Atrocious, total crap retractable screen door and no customer support. I've only had my Tradewinds storm door for 3 months and the retractable screen that was partially open came crashing down. Now the glass panel won't latch and the screen is loose. The longer you wait on the phone, the more the wait time goes up! This is a horrible company and I will never order from Larson again
Larry H.
Ordered a Platinum RS with Retractable window with Screen. Here is how it went Ordered 1/23/24 Arrive 7 wks broken bottom window Ordered 2nd one arrived 5/3/24 Installed 5/17/24 9/24/24 Lower window Broke heard it checked out and all spiderweb then fell out Called Next day No Warranty on Glass and the worst part The bottom glass cannot be replaced so they wanted to sell me another $1000 Door that was installed for 4 Months and it now worthless. NEVER AGAIN This was my 2nd Larson Product NEVER AGAIN. How can a company in good faith sell a product with a warranty where it can't be fixed must be replaced with a purchase of a new one.
Robert R.
I would have rated the Company and Door higher but the customer support line 1-888-483-3768 is a total waste of time!!! I called the number 6 times and each time the system said it was going to be a 26 minute wait time! the first two times I waited on hold for over before before selecting the call back option only to NEVER be called back!!!! THIS MEANS THAT IF YOU HAVE ANY QUESTIONS OR PROBLEMS YOU ARE ON YOUR OWN!! It also means THEY MOST LIKELY WILL NEVER RESPOND TO WARRANTY ISSUES!
